abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by tavooxd,

    tavooxd tavooxd Oct 28, 2014 7:27 AM in response to abelliveau
    Level 1 (0 points)
    Oct 28, 2014 7:27 AM in response to abelliveau

    I'm so sorry to say this but Apple is waiting for us to shut up.

     

    Why are they replacing our Logic Boards with refurbished ones? Because they have already finished their stock of "new" ones.

    Are they going to produce more Logic Boards? No, there is no business there, there is no profit, They DON'T care about us, they want us to consume their products and BUY new ones.

     

    From my experience there are four options:

     

    1. Temporary solutions like Reflow or Reballing.

    2. Sell your Macbook as spare parts.

    3. Keep paying Apple to replace your logic board with a refurbished one until the end of the days.

    4. Use your Macbook as a cutting board.

     

    Thanks for your time and I'm sorry again.

  • by alessiodd,

    alessiodd alessiodd Oct 28, 2014 7:32 AM in response to tavooxd
    Level 1 (0 points)
    Oct 28, 2014 7:32 AM in response to tavooxd

    The other option is, after reballing and swapping GPU, configure it properly to never use DGPU and sell it for a few bucks to someone who's not going to need DGPU.

  • by KpOcK,

    KpOcK KpOcK Oct 28, 2014 7:42 AM in response to abelliveau
    Level 1 (0 points)
    Oct 28, 2014 7:42 AM in response to abelliveau

    Hello to all you users with that irritating discrete graphics card that just refuses to cooperate and just function like it should!   I work for a company that fixes many of those laptops with that exact issue.  The majority of the issues have been the AMD Radeon HD 6750M graphics chips and we have seen a few here and there of the NVidia graphics chips. 

    The cause of the problem is overheating which causes oxidation of the solder balls and pads.

    I have read through the forum and noticed that a few of you have been able to fix the problem by "baking" the board to reflow the solder balls holding those BGA chips in place.  True, this may work for a short while (weeks, months... sometimes even just a day or a few hours) and you may say, "Hey, I'll just bake it again when it fails"...  honestly, that's not a good idea.  Really, you want to put your board through excessive heat like that as little as possible, or you will start damaging other components and you will have a completely "toasted" board. 

    In the beginning, our company used to  "bake" the boards as well, however most of these "baked" boards came back in a 3-6 month window for re-repair.  So we decided to do our research and figure out how to fix these problems for good and ended up going with a high quality BGA rework machine and have had a 90% success rate fixing the issue.

    We spend time removing the BGA Graphics chips and cleaning the pads on the logic board to make sure there is a good clean surface so that the solder will hold strong and last.  Then we don't just reball the BGA chips and put them back, we replace them with new chips to ensure the repairs to last so that we don't have to work on them over and over... and over. 

    Unfortunately, the only options are either to repair or replace the board. Repairing is the way to go in my opinion since you could replace the board with another one that could potentially have the same problem in a short amount of time and repairing is usually more economical.

    Do a Google search for "mac component level repair" and you should be able to find at least a few companies that offer the service.

     

    Best of luck.

  • by kchakram,

    kchakram kchakram Oct 29, 2014 2:23 PM in response to abelliveau
    Level 1 (0 points)
    Oct 29, 2014 2:23 PM in response to abelliveau

    21,000 push Apple to replace 'defective' MacBook Pros

     

    <Link Edited by Host>

  • by Luca Basilico,

    Luca Basilico Luca Basilico Oct 28, 2014 8:28 AM in response to kchakram
    Level 1 (0 points)
    Oct 28, 2014 8:28 AM in response to kchakram

    Every customer with problems should know how to Replace or Fix All 2011 Macbook Pro with Graphics Failure.

    Where I can search for Replace or Fix All 2011 Macbook Pro with Graphics Failure?

  • by RandyfromBlacksburg,

    RandyfromBlacksburg RandyfromBlacksburg Oct 28, 2014 9:05 AM in response to KpOcK
    Level 1 (16 points)
    Oct 28, 2014 9:05 AM in response to KpOcK

    KpOcK,

     

    Could you be more specific about organizations that do the type of work that you are suggesting?

  • by KpOcK,

    KpOcK KpOcK Oct 28, 2014 9:57 AM in response to RandyfromBlacksburg
    Level 1 (0 points)
    Oct 28, 2014 9:57 AM in response to RandyfromBlacksburg

    Unfortunately, I am not able to mention company names...   but if you do a Google search for "mac component level repair" you will be able to find a few companies that do offer it. 

  • by obwianMacobi,

    obwianMacobi obwianMacobi Oct 28, 2014 11:47 AM in response to KpOcK
    Level 1 (0 points)
    Oct 28, 2014 11:47 AM in response to KpOcK

    The class action lawsuit has been filed against apple

  • by William Fiveash,

    William Fiveash William Fiveash Oct 28, 2014 11:59 AM in response to abelliveau
    Level 1 (93 points)
    Mac OS X
    Oct 28, 2014 11:59 AM in response to abelliveau

    Last weekend my 2011 MBP ended up with an odd looking display and I could not interact with the laptop at all.  I restarted it and it booted normally which was a relief however I saw this in the system logs:

     

    Oct 26 02:18:00 mbp2 kernel[0]: Trying restart GPU ...

    Oct 26 02:18:01 mbp2 com.apple.launchd[1] (com.apple.DumpGPURestart): Throttling respawn: Will start in 9 seconds

    Oct 26 02:18:07 mbp2 kernel[0]: [1:0:0] GPU HangState 0x00000000, HangFlags 0x00000004: IndividualEngineHang 0, NonEngineBlockHang 0, FenceNotRetired 1, PerEngineReset 0, FullAsicReset 1

    Oct 26 02:18:07 mbp2 kernel[0]: ** GPU ASIC Log Start **

    Oct 26 02:18:07 mbp2 kernel[0]: : 0x00006741 : 0x00000092 : 0x00000001 : 0x00000018 : 0x0000b080 : 0x00000001 : 0x00000001 : 0x00006741

    ...

     

    Does this mean I'll need to replace my logic board soon?

  • by refusenick ,

    refusenick refusenick Oct 28, 2014 12:27 PM in response to abelliveau
    Level 1 (0 points)
    Oct 28, 2014 12:27 PM in response to abelliveau

    HHappened  to me. 2 days ago, while watching a movie, my late 2011 MBP started flickering.  After a hard restart, screen went completely blank and now havent been able to turn it on since. Especially upsetting because I was just about to run Time machine.  Feel really let down by Apple and their failure to respond to this thread speaks volumes.

  • by sfheidelberg,

    sfheidelberg sfheidelberg Oct 28, 2014 12:49 PM in response to jsmoriss
    Level 1 (0 points)
    Oct 28, 2014 12:49 PM in response to jsmoriss

    jsmoriss wrote:

     

    Same issue with my late 2011 MBP (AMD Radeon HD 6770M GPU).

     

    I'm using gfxCardStatus to force the use of the integrated GPU only (Intel HD Graphics 3000), but this means I cannot use my external 27" monitor -- the thunderbolt display apparently needs the discrete GPU and won't run on the internal GPU.

    How convenient that I am able to re-use jsmoriss' words as he appears to exactly describe my hardware and its current state.

  • by OPOPOOPOPOPO,

    OPOPOOPOPOPO OPOPOOPOPOPO Oct 28, 2014 1:43 PM in response to abelliveau
    Level 1 (0 points)
    Oct 28, 2014 1:43 PM in response to abelliveau

    Here's my fun with my 2011 Macbook Pro

    20141026_212418.jpg

    Apparently there's a class action lawsuit in the works....(see link below)

     

    http://bit.ly/1wbfGRR

  • by massimo,

    massimo massimo Oct 28, 2014 2:51 PM in response to abelliveau
    Level 1 (45 points)
    Oct 28, 2014 2:51 PM in response to abelliveau

    Reading around looks like that a lot of people, like me, had also HD failure on MBP 2011 !

  • by William Fiveash,

    William Fiveash William Fiveash Oct 28, 2014 2:59 PM in response to OPOPOOPOPOPO
    Level 1 (93 points)
    Mac OS X
    Oct 28, 2014 2:59 PM in response to OPOPOOPOPOPO

    The law firm handling the lawsuite has a post here about this: http://goo.gl/vrlkwM

    There is a survey link in there for people that have had GPU related problems with their 2011 MacBook Pro.

  • by Pier11,

    Pier11 Pier11 Oct 29, 2014 2:26 PM in response to abelliveau
    Level 1 (4 points)
    Oct 29, 2014 2:26 PM in response to abelliveau

    Yes the lawsuit is here.

     

     

    <Link Edited by Host>

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