abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by Csound1,

    Csound1 Csound1 Nov 21, 2014 1:52 PM in response to GavMackem
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    Nov 21, 2014 1:52 PM in response to GavMackem

    Posts that violate the terms of use are usually pulled. Try sticking to the terms you agreed to and they will stay. It is entirely in your hands whether or not your posts get pulled.

  • by Csound1,

    Csound1 Csound1 Nov 21, 2014 1:56 PM in response to point918
    Level 9 (51,497 points)
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    Nov 21, 2014 1:56 PM in response to point918

    point918 wrote:


    however sneery-dismissive agent provocateur Carl wants to be.

    Do you really believe that continually posting personal insults aimed at other posters makes your own posts more credible or something. What is it that you want, we know that you are good at insulting other posters, what else do you want?

  • by GavMackem,

    GavMackem GavMackem Nov 21, 2014 1:59 PM in response to Csound1
    Level 1 (15 points)
    Nov 21, 2014 1:59 PM in response to Csound1

    I always do and worded it thus.  However we both know those rules are not strictly applied on here don't we, particularly when any topic of enforcement of these rules needs to be discussed regarding inflammatory behaviour towards these users on this thread with broken Macintosh having to foot the bill.

     

    If you want to truly know what I think you know where to go.  I not only have given up on Apple being an ethical and foremost engineering company but their control of the entire community.  They feel like IBM was now and it's that 1984 commercial all over again..

  • by Csound1,

    Csound1 Csound1 Nov 21, 2014 2:07 PM in response to GavMackem
    Level 9 (51,497 points)
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    Nov 21, 2014 2:07 PM in response to GavMackem

    GavMackem wrote:

     

    I always do and worded it thus.  However we both know those rules are not strictly applied on here don't we,

    A question that calls for a speculative answer, a violation of the TOU in the second sentence. Would (if the post was pulled) this count as an unequal application of the rules?

     

    Just sayin'

  • by Demogorgos,

    Demogorgos Demogorgos Nov 21, 2014 2:12 PM in response to GavMackem
    Level 1 (0 points)
    Nov 21, 2014 2:12 PM in response to GavMackem

    Same here man. This is what Apple will do about all this: zilch.

     

    Just peeking now and then to see page 666 turn up }:) LOL

     

    Regards,

     

    JP

  • by GavMackem,

    GavMackem GavMackem Nov 21, 2014 2:16 PM in response to Csound1
    Level 1 (15 points)
    Nov 21, 2014 2:16 PM in response to Csound1

    Csound1 wrote:

     

    GavMackem wrote:

     

    I always do and worded it thus.  However we both know those rules are not strictly applied on here don't we,

    A question that calls for a speculative answer, a violation of the TOU in the second sentence. Would (if the post was pulled) this count as an unequal application of the rules?

     

    Just sayin'

    It was a conjective statement with nothing specifically towards a person which would break the rules as I know them very well; you and I both know what the score is on here and yet still you cannot provide a clear and concise answer which says it all.  I suggest you post s relevant topic on the place I suggested, send me a pm and I would be delighted to have a frank debate about it with not only yourself but any other like minded person who in my opinion drags down the reputation of a company that until this past year I held in the highest regard.

  • by GavMackem,

    GavMackem GavMackem Nov 21, 2014 2:27 PM in response to GavMackem
    Level 1 (15 points)
    Nov 21, 2014 2:27 PM in response to GavMackem

    I have actally created a thread for you - in the Apple industry and discussion section.  I don't expect any of you to participate though.

  • by Csound1,

    Csound1 Csound1 Nov 21, 2014 2:30 PM in response to GavMackem
    Level 9 (51,497 points)
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    Nov 21, 2014 2:30 PM in response to GavMackem

    I rarely post in that place, it's all a bit too 'conspiracy theory' for my taste.

     

    Apologies.

     

    But it would be nice (courteous even) of you to answer my question.

  • by GavMackem,

    GavMackem GavMackem Nov 21, 2014 2:43 PM in response to Csound1
    Level 1 (15 points)
    Nov 21, 2014 2:43 PM in response to Csound1

    That's just the news section ignore that I pretty much always do - You will find the hardware sections have techs who participate who are very experienced and help others.  Most of mine are in the Macintosh sections where I help others for free with no reward other than a thank you.

     

    We are simply unable to have a frank discussion that isn't on a level playing field so you and others know where to go - there is simply no point playing a game of poker with you and your ilk when you hold all the aces

  • by GavMackem,

    GavMackem GavMackem Nov 21, 2014 4:11 PM in response to GavMackem
    Level 1 (15 points)
    Nov 21, 2014 4:11 PM in response to GavMackem

    Not one single post or contribution so far to a very valid topic which has angered so many users on this monster thread who have a broken AMD GPU and have to tolerate behaviour that any rational yet upset owner of these 2011's should NOT have to go through. By those who are actually unaffected by this problem, do not share the same emotional and financial pain and lack the very same empathy that the manufacturer seemingly has too.

     

    i don't expect any either to participate as playing cards with users emotions without a loaded deck in their favour they simply do not have the courage to do so.  A bit like a company I care about so much leaving their users in turmoil and pain by not spending a few bucks and improving its cooling efficiency with the engineers overruled by the lawyers and bean counters.

     

    All of this just makes me feel more ashamed of all who I find should have problems sleeping at night. I certainly would in any of their shoes.

  • by GavMackem,

    GavMackem GavMackem Nov 21, 2014 4:48 PM in response to GavMackem
    Level 1 (15 points)
    Nov 21, 2014 4:48 PM in response to GavMackem

    As a footnote - though my 2011 is still going strong thanks largely to my knowledge, I have seen the pain from these affected 2011 users in person unlike others who distress owners from behind their keyboard and monitor. One woman in particular in tears actually was the spur to make me post on this topic in the first place over a year ago now.  I loaned her my own 2010 MBP for two days so she could finish her project while she sent it off to get it lead reballed from bga-repairs, before I even bought my 2011 to replace that 2010.

     

    I can happily say her 2011 after that year is still going strong, running cool and she knows if the temperatures get too high she will ask me to cool her MBP again by clearing any blockages to prevent another failure, though I did setup the fan control program to kick the fans in much earlier.  A happy ending for her at least and that solving any of my clients problems long term always makes me feel very content,


    But maybe those who wish to distress these other unfortunate users through not fault of their own will realise that there are people out there who do care about them - unlike the manufacturer and those obsessed with goals and points that mean ultimately nothing. A thank you and a smile on their face is why I love my career as an independent Apple tech so much after 20 odd years.  And get so irate at those who upset them too hence why after seeing weeks of distress via the email notifications  I could take no more tonight.

     

    I suggest anyone distressed about getting upset by those who do not care one here about your broken GPU to read between the lines of last three or four posts to register and participate in that independent discussion instead of pointless arguments to those who simply do not care about you and will only upset you more. I cannot give you specifics as that will violate their tou. If enough of you join in who knows someone at the company might just listen and do something about it!

  • by macfan08,

    macfan08 macfan08 Nov 21, 2014 7:47 PM in response to abelliveau
    Level 1 (0 points)
    Nov 21, 2014 7:47 PM in response to abelliveau

    my amd extensions are disabled i think is the best stable solution for now to live with even the graphics are bad.

    i have tried soo many tricks to boot my mbp2011. some worked for awhile then fail, safe mode, rebooting til it warms up, running linux usb live etc...

    i even tried to install yosemite (usb stick and downloaded file) but both fail, got stuck hours. never got to disk utilities to continue the install (maybe bad download)

    good thing i still have the original dvd lion installer (slow to load or gets stuck) for disk utility because command R  never worked ( blue screen of death) since my mbp having gpu issues

     

     

    btw why on the lion installer dvd the graphics always been are ok?

  • by rwc926,

    rwc926 rwc926 Nov 22, 2014 5:01 AM in response to abelliveau
    Level 1 (0 points)
    Nov 22, 2014 5:01 AM in response to abelliveau

    My early 2011 MacBook Pro 17" has been afflicted with this issue. I'm very sad. I won't be buying expensive discrete GPU Mac's anymore. It's too risky with these lead free solders and hot GPUs. Apple, please do the right thing here and issue a replacement program for this defect.

     

    IMG_0897.jpg

  • by enricox,

    enricox enricox Nov 22, 2014 5:59 AM in response to abelliveau
    Level 1 (0 points)
    Nov 22, 2014 5:59 AM in response to abelliveau

    Here I am in the unhappy list of people with a defective/unusable Macbook Pro. I rebooted 29 times today and finally I've been able to log-in and switch to integrated trough GFXcardstatus.... It's a real shame that apple does not address this issue, the guy at the apple costumer service here in Italy (by phone) told me that they knew this issue exist but there is not much they can do until apple officially confirms a repair program. He suggested me to get my Logic board replaced and wait until they MIGHT decide to reimburse me.

     

    My computer was bought reconditioned... Does any one knows if Apple includes in repair programs reconditioned Mac?

     

    (It's my second MAC with this problem, the first one was the first generation intel Mac Pro, eventually they decided to repair it, but they didn't reach out. So when the defect happen to me the program had expired.)

     

    I don't know if it keeps making sense buying these expensive computer if the brake like anything else.

     

    Enrico

  • by AlexanderTN,

    AlexanderTN AlexanderTN Nov 22, 2014 6:55 AM in response to abelliveau
    Level 1 (0 points)
    Nov 22, 2014 6:55 AM in response to abelliveau

    I hope that I'm the last victim of this problem. Because the feeling when my Macbook ( early 2011 15'' ) doesn't work is really really BAD. Apple can I trust you, to buy a new-expensive one with hope that it will not be broken by "Manufactory failure" in just 3 years?

    I'm a developer and looking at a broken device that I need for working is really bad.

    Waiting for your replacement program Apple ...

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