Replacement screen for imac 27" late 2012
My new late 2012 27" imac has a scratch. Is it possible to replace the glass?
iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.2)
If its a late 2012 it should still be under warranty. Contact Apple
14 replies
i made the scratch, so it would probably not be covered
Apple would probably replace it but for a cost... I have no idea what the price range is..
You'd be surprised at what might be covered. It's worth a shot to schedule an appointment. The worst that happens is they don't cover but at least you'll have a price for getting it fixed right.
The glass on the new iMacs is glued down as I'm sure you're aware of and getting it off and getting it back on again without messing anything else up is not easy. You've got a brand new machine that (might) need new glass, do you really want to turn that into soemthing like needing a whole new LCD panel?
How bad is the scratch? How deep is it?
The scratch is not that bad. Just irritating. It is a hairline scratch right in the middle of the screen. I called applecare, and they said it wasn't covered, but i am going to take it into the store to see what they say.
The scratch is not that bad. Just irritating.
Yep I know the feeling, like the first ding on a new car!
Anyway see what they say you never know. And at least you'll have a base price to make decisions off of.
good luck
There's gotta be a story there, how did it happen?
Did you find a way to replace the glass ?
Thanks,
I ended up having apple replace the screen. It was $551!
They replaced just the glass or the LCD too? I´ve read that they are one piece.
My cat pushed my late 2012 27 iMac off the desk and it fell on the floor. When I pulled it back up I gasped with horror. Although the LCD survived, the screen cover is cracked and the metal in the back bent a littlebit.
I have Apple care but obviously it woudn't cover the costs.
I took it to Apple and here is a quote for the repair: (I'm in the UK)
| 661-7169 | Display Panel, LCD, (27-inch Late 2012) | £ 375.00 | £ 375.00 |
| 923-0522 | Housing, Rear | £ 250.00 | £ 250.00 |
| S1490LL/A | Hardware Repair Labor | £ 24.00 | £ 24.00 |
| VAT | £ 129.80 | ||
| Total | £ 649.00 | £ 778.80 | |
luckily I have accidental insurance, therefore the cat is still alive.
They replaced just the glass or the LCD too? I´ve read that they are one piece.
The glass & LDC display are one piece on the Late 2012 iMac 27 inch model. The cost to replace in the Palo Alto Apple store is about $600 USD. I called a local Mac repair shop and they said they'd fix it for $305.
Cloudcamper, Can you tell me the name of the local repair place? Thnaks!
how did you get such a low price? i had to pay a grand with labor for the screen replacement after being forced to carry my 27 inch late 2012 iMac at the bottom of a plane for the second time through Alaska Airlines and its now cracked for the second time from a corner all the way down to the next right across the entire screen. its been over year now and really wanted to fix this again when the price went down from $799 LCD and $300 labor to something that makes more sense.
Replacement screen for imac 27" late 2012