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What happens if I reset a time capsule?

My time capsule froze. Won't start. If I rest the machine, will I lose all the data that was backed up on the time capsule?

iMac, Mac OS X (10.5)

Posted on Feb 1, 2013 9:06 PM

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6 replies

Feb 1, 2013 9:56 PM in response to Ru80

Ru80 wrote:


My time capsule froze. Won't start. If I rest the machine, will I lose all the data that was backed up on the time capsule?

No data is lost by any reset.


If it froze what is the LED doing at the front?


If it has gone off, give us the model of the TC from the rubber foot.. A1xxx


You are likely seeing a dead power supply.


If it is a later model then it is more likely actual hard drive issue which could mean your files are gone.

Important if the front LED is solid amber that can indicate a dead drive.


Leave the TC to cool down for a few hours and then try restarting it.

Feb 2, 2013 7:00 AM in response to Ru80

Unfortunately, either the hard drive has failed, or there is an internal power supply problem with the Time Capsule.


If the Time Capsule is in warranty, take it to an Apple Store near you...if you have one in your area...or contact Apple Support directly. http://www.apple.com/support/contact/


If you have AppleCare in effect, the Time Capsule may be covered under the extended warranty.


If the Time Capsule is not covered, Apple will not offer any type of repair service, but there are options available in this link provided by LaPastenague.


https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s

What happens if I reset a time capsule?

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