HT201272: Download your past purchases
Learn about Download your past purchases
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Helpful answers
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Feb 2, 2013 12:58 AM in response to balkisriandiniby King_Penguin,If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Feb 2, 2013 1:11 AM in response to King_Penguinby balkisriandini,i made purchased for twice and succed. the next day i made a purchase, they said hat my purchased could not be completed, i have to connect to itunes store?
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Feb 2, 2013 1:18 AM in response to balkisriandiniby King_Penguin,If you are getting a message to contact iTunes support then yes, you will need to contact them - they are the only people who will know why the message is appearing
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Apr 11, 2014 11:49 PM in response to ANSALEby King_Penguin,Have iTunes Support replied saying that it should be fixed ?
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Apr 12, 2014 2:47 AM in response to King_Penguinby ANSALE,they told me that it will fix but unfortuanatlly not yet.
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Apr 12, 2014 3:00 AM in response to ANSALEby King_Penguin,You've tried logging out and back into the account on the device that you are trying to purchase from ?
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Apr 12, 2014 3:18 AM in response to King_Penguinby ANSALE,Yes İ tried it. i tired of sheet this iphone. İ thnik i should changme my company