1 Reply Latest reply: Feb 2, 2013 5:14 AM by King_Penguin
arianefaye Level 1 Level 1

my iphone is multiple password incorrect

  • King_Penguin Level 10 Level 10
    expertise.itunes
    iTunes

    If it's showing the disabled screen due to too many incorrect passcode attempts then you will need to connect it to the computer that you normally sync to and you should then be able to reset the phone and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the phone into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808

     

    If you do it via a different computer then :

    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.