Dead Pixel

Well, if it is in an area where it is very noticable, you would have to bring it to an applestore or send it in for it to be evaulated. Otherwise apple will not do anything about it.


Glor

I've read folks posting that they have gently massaged the area of an non-responding pixel and that it woke up.

Mike,

I don't think you can return it---as Apple has a policy on a minimum number of dead pixels applicable for a return policy (7 dead pixels qualifies, I think)---but you can certainly try since your dead one is, as you say, right in the middle of things.

Aside from "massaging" the dead pixel area, you can also try playing a video, that supposedly "un-sticks" those affected pixels by calling them to do rapid changes. It involves continually playing the colors Red, Blue and Green in a loop. You can find that video, called "Stuck Pixel Fixer" here:

http://www.psp-vault.com/Article168.psp

Hope this helps you out.

If it is green then it is a stuck pixel and not a dead pixel. This can be unstuck by doing what the previous user suggested by massarging the area of the screen where the stuck pixel is. A dead pixel is black, and technically he can send the imac back. As long as it is in the 14 day period, he can just say he has changed his mind and he doesn't want it any more.

That rgb video has to be a major seizure hazard. 🙂
View with supreme caution.
I have a stuck pixel just about in the center too.
It is really the only flaw in my refurb 17" intel imac.
So far I really love it. Has to be the desktop machine ever.

I ran the video on my Playstation Portable (PSP)... no dice.

Two of my bad pixels are on the left side of the screen and nearly on the edge. They don't bother me much but the video doesn't "reach" them. The PSP Screen is a wide screen, the video is full formatted, so I get black bars on the sides where those two pixels are, in the black environment they appear as white.

The one pixel that bothers me is closer to the middle and is where the colors change. I ran the video twice and the bugger is still there. I ran the video frame by frame and when the screen is blue the pixel conforms and does not stand out. When the color is red the pixel appears as black, and when the color is green the pixel appears as white. At the end the bad pixel is in one of the boxes that flash white and black, when white is displayed the pixel works, when black is displayed the pixel is red unlike the 2 pixels on the side out of the range of the video. It's just a shame the pixel isn't somewhere on top so I can expiriment with cyan/magenta/yellow.

It's not that big of a deal, I don't play with it often and when I do it doesn't really bug me. It's just a shame Sony's hardware lately is almost low-standard (experience with multiple Playstation 2's and this PSP) and I'd be hard pressed to plunk down fivehunfred bucks for the base-line Playstation 3 just to have half the stuff in it break after a few days use.

PC Windows XP

I have a stuck pixel on the upper left area of my screen. It's out of the way so I am not too bothered by it. The odd thing is that it seems to be mapped to an area lower on the screen. If I drag an image that is red in color about 2 inches or more below the stuck pixel it will turn red. Very strange.

iBook G3 800Mhz, iMac Core Duo 17" Mac OS X (10.4.6)

Massage the pixel....

Place a sheet of cellophane or wax paper on the lcd screen over the stuck pixel, then with your finger (not your fingernail) gently rub in a circular motion over the stuck pixel until it becomes 'unstuck'.

I did this when I first got my core duo imac and had one stuck pixel smack dab in the center of the screen. The gentle massage fixed the stuck pixel.

HTH