Cannot access the Social Security Web Site

Question

Level 1

1 points

Cannot access the Social Security Web Site

This past year I suddenly cannot access the social security web site through mac, my ipad, or my iphone at home; if I go outside with my iphone to 3G I can get to the site. ALL other bookmarks work fine. I am having no luck with my isp. If I go to a web based proxy server I can get to ssa.gov

Must I add a proxy server like squidman or is there another solution? If a proxy server is my only solution, is somehing better than squidman? I am using Mountain Lion 10.8.2

Thanks for your time.

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Feb 2, 2013 7:18 AM

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Answer 1

Malignance

Level 5

4,511 points

Feb 2, 2013 7:35 AM in response to Chet.ron

I've noticed that Safari has trouble with government websites, assuming you're using Safari. Try Mozilla Firefox or Google Chrome and see if the results change.

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Answer 2

Chet.ron Author

Level 1

1 points

Feb 2, 2013 7:37 AM in response to Malignance

Other browers have the same problem.

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Answer 3

Csound1

Level 9

59,973 points

Feb 2, 2013 8:32 AM in response to Chet.ron

If you mean www.ssa.gov there is no problem (for me) accessing it on Mountain Lion in Safari at all. It also works with Firefox and Opera.

Here it is in Safari:

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Answer 4

Nov 7, 2013 6:06 AM in response to Csound1

Csound1, I can get to the website above also. My problem is that when i try to sign into my account, I get a message that the site is unavailable, try back during normal hours. Can you confirm that you can login and get to your actual individual account information.

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Answer 5

Csound1

Level 9

59,973 points

Nov 7, 2013 6:30 AM in response to iknowthewaytosj

Yes I can.

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Answer 6

baltwo

Level 9

62,362 points

Nov 7, 2013 4:08 PM in response to Csound1

Echoing Csound1, so can I.

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Answer 7

Nov 7, 2013 9:08 PM in response to baltwo

Thanks CSound1 and balltwo. I can access my data on the site using my Mac, but not on my iPad air or iPhone 5s running iOS 7.0.3. I will need to investigating what is different about my ipad & iPhone configuration vs yours which is able to access your data on the site. Thanks for the quick feedback!

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Answer 8

baltwo

Level 9

62,362 points

Nov 8, 2013 12:02 PM in response to iknowthewaytosj

Can't help with that, since I don't have any iOS devices. For that you should post to those forums. This one's for Mac OS and Macs.

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