I follow the instructions to reset the iPod touch but after a short while I get a message saying the iPod has a pass code and can not use iTunes? This is my daughters iPod touch and has never been connected to iTunes before? Help please she is so upset.
iPod touch
If it has a pass code and you don't know it you will need to do a restore on it, this will erase everything on it, but you can re download your past purchases for free.
If it has a pass code and you don't know it you will need to do a restore on it, this will erase everything on it, but you can re download your past purchases for free.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Thanks for the help guys, I've tried both your reply's and a couple of times the same message keeps appearing? This iPod is locked with a pass code ? After about 20 mins of the recovery mode process?
I now have 49 mins of a 2 hours download left hopefully this will work this time if the message re-appears do I just keep trying?
Thanks again.
- Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
After the firmware is downloaded, place the iPod in recovery mode and then restore.
- Then try on another computer
Many thanks,
It has finally worked the trouble I was having was not waiting for the download before re-connecting the iPod. I disconnected it when the warning about the pass code came up then let the download Finnish then re-connect the iPod and now it's installing. Happy days no more moaning and groaning from my little one.
Many thanks again
I follow the above but after a short time I get a message saying the the iPod has a pass code and cannot connect to iTunes? Any further info would be good
