Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
Thanks for the help guys, I've tried both your reply's and a couple of times the same message keeps appearing? This iPod is locked with a pass code ? After about 20 mins of the recovery mode process?
I now have 49 mins of a 2 hours download left hopefully this will work this time if the message re-appears do I just keep trying?
- Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
After the firmware is downloaded, place the iPod in recovery mode and then restore.
- Then try on another computer
It has finally worked the trouble I was having was not waiting for the download before re-connecting the iPod. I disconnected it when the warning about the pass code came up then let the download Finnish then re-connect the iPod and now it's installing. Happy days no more moaning and groaning from my little one.
Many thanks again