3 Replies Latest reply: Feb 7, 2013 5:07 PM by CMCSK
LV426 Level 1 Level 1

I am trying to install software.

When I click the installer application the Admin password pops up, enter password and nothing happens.

Console report says 'Failed to create CSSymbolicatorRef for osx-intel'


Does this mean anything to anyone?

Mac Pro, Mac OS X (10.6.8)
  • CMCSK Level 6 Level 6

    I have no clue what that means.


    HomeIcon.png/Library/Preferences - trash the com.apple.SoftwareUpdate.plist file, repair permissions, restart your computer and empty the trash.  See if this resolves the issue.












  • LV426 Level 1 Level 1

    I am not trying to run Software Update, it is third party (non-Apple) software.


    This is from the Diagnostic Report


    Exception Type:  EXC_BAD_ACCESS (SIGBUS)

    Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000000001e4

    Crashed Thread:  Unknown

    Backtrace not available

    Unknown thread crashed with X86 Thread State (32-bit)


    I have checked Ram and HD with Techtool and all seem fine!

  • CMCSK Level 6 Level 6

    Is the software compatible with your os?  Have you contacted the software manufacturer?