2 Replies Latest reply: Feb 2, 2013 1:05 PM by baltwo
artnick Level 1 Level 1 (0 points)

I either forgot my master password or it isn't working because of the malware that my computer is infected with. How do I deal with this? I have my recovery key but I don't know how to use it. Any one know what to do? I believe my computer has been infected with the Java malware. I need to reinstall Lion.


MacBook (13-inch Aluminum Late 2008), Mac OS X (10.7.3)
  • 1. Re: Master Password
    shldr2thewheel Level 7 Level 7 (25,845 points)

    artnick wrote:

     

    I either forgot my master password or it isn't working because of the malware that my computer is infected with.  Any one know what to do? I believe my computer has been infected with the Java malware.

     

    why do you believe it is infected with malware?

  • 2. Re: Master Password
    baltwo Level 9 Level 9 (60,125 points)

    artnick wrote:

    I either forgot my master password or it isn't working because of the malware that my computer is infected with. How do I deal with this? I have my recovery key but I don't know how to use it.

    http://support.apple.com/kb/HT4718