3 Replies Latest reply: Feb 7, 2013 6:22 AM by Morrile
Morrile Level 1 Level 1

Hello,

 

I very recently purchased an i7 2.6Ghz Hi-Res 15" MacBook Pro and notice a very strange behavior. If I leave the laptop so it goes into sleep mode there are problems when trying to waken it. Usually I press the space bar a couple of times as my method of waking it up and then the display changes but weirdly.

 

From the bottom left-hand of the password box up and across the screen it, on most occasions, displays the usual background. However the rest of the display is blank, a white screen. As I move the mouse the around this area the screen pixelates.

 

I have tried changing all energy saver settings without any luck, so it this a known problem before I phone Apple technical support?

 

Lee


MacBook Pro (15-inch, Mid 2012), OS X Mountain Lion (10.8.2), Hi-Res screen
Solved by Morrile on Feb 7, 2013 6:22 AM Solved
Hello SwankPeRFection, Many thanks for this info, but I am surprised that Apple didn't suggest this if they know it's a known fault! I shall monitor it now and see if it reoccurs but I have disabled automatic logout and just set a password for screen saver and sleep. I have clicked "this has helped me" as you have done more than Apple, so let’s hope this resolves it; especially when it’s only two weeks old! If the solution works I shall click "This solved my question" Lee
Reply by SwankPeRFection on Feb 7, 2013 6:02 AM Helpful
This is a known OSX bug.  Let me find the link for you on this....  http://support.apple.com/kb/TS4135 You need to complain to Apple to get this fixed.  The more complain, the more they're likely to fix it.

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