9 Replies Latest reply: Feb 3, 2013 12:18 PM by jbuck59
jbuck59 Level 1 Level 1

It's just a white screen with the apple logo. It doesn't move from this screen regardless of how long it's on. The charger is showing a green light. It was amber before I let it fully charge. I've tried turning it on with and without it plugged in. I hear the hard drive start up when I turn it on. And the caps lock light turns on when I hit it. Any suggestions? Help please.

MacBook Pro
Solved by OGELTHORPE on Feb 3, 2013 4:31 AM Solved

Start your MBP holding the OPTION key.  This should show two HDD icons.  Select the one on the right, the RECOVER icon.  This should display a four option menu.  Select Disk Utility and repair the disk.


If no success, the the only other avenue is is a reinstall of the OS.



Reply by OGELTHORPE on Feb 2, 2013 10:39 AM Helpful

Read this support article:





Reply by Mr_Pie_Guy1234 on Feb 2, 2013 7:20 PM Helpful

Boot into verbose mode (Cmd+V) and tell us the last few lines of text on the screen after it gets stuck.

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