Updated to 5.2 apple tv and now cannot login to my apple account on apple tv. Any suggestions? I've done the reset apple tv. I'm able to access by apple account and thus the iTunes store on my MBP, just not apple tv.
Apple TV (2nd generation), iOS 6.1
Try restarting your router, if the problem persists try a restore.
I'm having the same issue. Tried restarting and restoring and nothing is happening. It won't let me access movies or TV shows and my music area just keeps saying that it is syncing purchased music, but it's been doing that since the update. Really getting annoyed right now...
same thing here.
Me too, since the 5.2 update, I do not have access to the store. Netflix & NHL streaming works so it's not a router issue. Tried a Restore, multiple re-start and nothing works.
#$%^
Apple has provided this recommended fix.
Log out of iTunes account.
Add a new account with the same ID and log in.
It should fix the problem.
Thank you, thank you a million for this advice! Our Apple TV has been down for weeks & I've been so frustrated trying to work it out myself. Your advice worked perfectly, immediately!!!I
I have Apple TV v5.3 (6015). It started asking me for my Apple password today. I know it is correct but it will not let me log on to itunes. I have checked and Ican log on my other devices. I have changed password, reset, rebooted, restarted, unplugged, unplugged router, etc., none of it works..
I just get "The Apple ID you entered couldn't be found or your password was incorrect" - neither of which is true.
I had same problem. Then I tried updating iTunes to the latest version on my PC. After I did that and logged in, I was able to log in on appletv.
No idea why, but it worked ...
unable to connect to iTunes store
