HT202157: About Apple TV (2nd and 3rd generation) software updates

Learn about About Apple TV (2nd and 3rd generation) software updates

KrushRoc

Level 1 (0 points)

Q: Just performed an Apple TV software update and since it does not work and the indicator light just blinks. Any tips?

WWhat is the fix for recent Apple TV software upgrade bug which has disabled a previously working device? Thank you in advance.

Apple TV

Posted on Feb 2, 2013 12:01 PM

I have this question too

Q: Just performed an Apple TV software update and since it does not work and the indicator light just blinks. Any tips?

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Helpful answers

by davidsignal,Helpful

davidsignal Feb 2, 2013 12:06 PM in response to KrushRoc
Level 3 (553 points)

iPhone

Feb 2, 2013 12:06 PM in response to KrushRoc

Attach it to your computer with microUSB and re-configure it with iTunes
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by Winston Churchill,

Winston Churchill Feb 2, 2013 12:07 PM in response to KrushRoc
Level 10 (104,506 points)

Apple TV

Feb 2, 2013 12:07 PM in response to KrushRoc

Welcome to the Apple Community.

How exactly has it disabled it.
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by KrushRoc,

KrushRoc Feb 2, 2013 12:52 PM in response to Winston Churchill
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Feb 2, 2013 12:52 PM in response to Winston Churchill

Well, it no longer works. In short, it worked fine before the software upgrade. After the upgrade it the AppleTV did not talk to the TV and the power button just kept blinking!? Thx in advance for your time.
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by KrushRoc,

KrushRoc Feb 2, 2013 12:53 PM in response to KrushRoc
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Feb 2, 2013 12:53 PM in response to KrushRoc

...sorry, I mean power indicator keeps blinking.
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by Winston Churchill,Helpful

Winston Churchill Feb 2, 2013 1:03 PM in response to KrushRoc
Level 10 (104,506 points)

Apple TV

Feb 2, 2013 1:03 PM in response to KrushRoc
Then follow the advice in the second post, which expanded is:

Get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
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by KrushRoc,

KrushRoc Feb 2, 2013 1:16 PM in response to Winston Churchill
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Feb 2, 2013 1:16 PM in response to Winston Churchill

Thank you. Restore in process. Thank you again!
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by KrushRoc,

KrushRoc Feb 2, 2013 1:36 PM in response to Winston Churchill
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Feb 2, 2013 1:36 PM in response to Winston Churchill

Performed the restore thru iTunes 3 times, each time the restore function acknowledges the process. Upon reconnecting, the only thing appearing on the screen I'd to reconnect to iTunes and the indicator light is still in a constant blinking mode?
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by KrushRoc,

KrushRoc Feb 2, 2013 1:37 PM in response to davidsignal
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Feb 2, 2013 1:37 PM in response to davidsignal

Performed the restore thru iTunes 3 times, each time the restore function acknowledges the process. Upon reconnecting, the only thing appearing on the screen I'd to reconnect to iTunes and the indicator light is still in a constant blinking mode? Thank you for your response,
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by apartmentsalesguy,

apartmentsalesguy Oct 2, 2013 6:41 PM in response to Winston Churchill
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Oct 2, 2013 6:41 PM in response to Winston Churchill

Not everyone has a micro usb thingy ready - if the update does not work they should not put it out there.... I have the same exact problem.
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by vazandrew,

vazandrew Oct 2, 2013 7:06 PM in response to apartmentsalesguy
Level 6 (19,293 points)

Apple TV

Oct 2, 2013 7:06 PM in response to apartmentsalesguy

Most have one lying around or can find for cheap online. Updated fine here.
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