2 Replies Latest reply: Feb 6, 2013 10:14 AM by notanthony123
notanthony123 Level 1 Level 1 (0 points)

Does anyone know the reason why, sometimes (not always) when I click Show all Bookmarks in the menu bar

(or the bookmarks icon), instead of getting the list of bookmarks, I get a completely blank grey screen?

 

It keeps happening and I don't know the reason

 

Any help please?


iMac (27-inch Mid 2011), OS X Mountain Lion (10.8.2)
  • BDAqua Level 10 Level 10 (120,340 points)

    Hello,

     

    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...

     

    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive

     

    Reboot, test again.

     

    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.

     

    Check the System Preferences>Other Row, for 3rd party Pref Panes.

     

    Also look in these if they exist, some are invisible...

     

    /private/var/run/StartupItems

    /Library/StartupItems

    /System/Library/StartupItems

    /System/Library/LaunchDaemons

    /Library/LaunchDaemons

  • notanthony123 Level 1 Level 1 (0 points)

    BDAqua

     

    Thanks very much

     

    If it persists, I will give it a try