Kernel Panic after installing 16 GB RAM in 2010 13" MacBook Pro

Question

Level 1

8 points

Kernel Panic after installing 16 GB RAM in 2010 13" MacBook Pro

Hi

I have been having some problems with my 2010 13" MacBook Pro.

After installing 16 GB RAM, made by Corsair, I have had four Kernel Panics so far.

The thing is that the RAM are 1333 MHz, and my computer only takes 1066 MHz RAM. But I downclocked both the sticks to 1066 MHz, so it should work right? They also passed Memtest86, so I don't know what is wrong.

I also did a clean install of Mountain Lion, on a brand new hard drive, but I had another Kernel Panic.

Here is the latest log:

Interval Since Last Panic Report: 15729 sec

Panics Since Last Report: 1

Anonymous UUID: BAC8DBFE-5FBB-C8FA-FEFD-161B17915C50

Fri Feb 1 18:35:33 2013

panic(cpu 0 caller 0xffffff800c8b7bd5): Kernel trap at 0xffffff7f8e00e501, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffffffffff6cb6, CR3: 0x0000000025a0e000, CR4: 0x0000000000000660

RAX: 0xffffff7f8e058a80, RBX: 0xffffff81a6245000, RCX: 0x0000000000000001, RDX: 0x0000000000000020

RSP: 0xffffff81d3adbab0, RBP: 0xffffff81d3adbae0, RSI: 0x0000000020000001, RDI: 0xffffff81a6453000

R8: 0x0000000000000024, R9: 0x0000000000000000, R10: 0xffffff8031486284, R11: 0xffffff7f8dfb74c8

R12: 0xffffff81a643f000, R13: 0x0000000000000800, R14: 0xffffff81a660f000, R15: 0x0000000000000000

RFL: 0x0000000000010a03, RIP: 0xffffff7f8e00e501, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffffffffff6cb6, Error code: 0x0000000000000002, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address

0xffffff81d3adb750 : 0xffffff800c81d626

0xffffff81d3adb7c0 : 0xffffff800c8b7bd5

0xffffff81d3adb990 : 0xffffff800c8ce4ed

0xffffff81d3adb9b0 : 0xffffff7f8e00e501

0xffffff81d3adbae0 : 0xffffff7f8dfb65f2

0xffffff81d3adbb30 : 0xffffff7f8dfb7578

0xffffff81d3adbba0 : 0xffffff800cc665b3

0xffffff81d3adbbc0 : 0xffffff800cc6718d

0xffffff81d3adbc20 : 0xffffff800cc64b8f

0xffffff81d3adbd70 : 0xffffff800c8981e1

0xffffff81d3adbe80 : 0xffffff800c820aed

0xffffff81d3adbeb0 : 0xffffff800c810448

0xffffff81d3adbf00 : 0xffffff800c81961b

0xffffff81d3adbf70 : 0xffffff800c8a5b16

0xffffff81d3adbfb0 : 0xffffff800c8ced53

Kernel Extensions in backtrace:

com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8dfab000 ->0xffffff7f8e06dfff

dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8cf 14000

dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8cf00000

dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8ce72000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8cebd000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

12C60

Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide: 0x000000000c600000

Kernel text base: 0xffffff800c800000

System model name: MacBookPro7,1 (Mac-F222BEC8)

System uptime in nanoseconds: 7195773548951

last loaded kext at 6632145833: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8e737000, size 36864)

last unloaded kext at 74564537026: com.apple.driver.AppleMCP89RootPortPM 1.11 (addr 0xffffff7f8e6bb000, size 24576)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.1f2

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.driver.AppleLPC 1.6.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.AppleBacklight 170.2.3

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.GeForce 8.0.0

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleUSBTCButtons 235.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.AppleIRController 320.15

com.apple.driver.AppleUSBTCKeyboard 235.4

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.driver.AirPort.Brcm4331 602.15.22

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AppleUSBHub 5.2.5

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleUSBOHCI 5.2.5

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.nvidia.nv50hal 8.0.0

com.apple.NVDAResman 8.0.0

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.AppleUSBMultitouch 235.7

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.NVSMU 2.2.9

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

System Profile:

Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 16 GB, SMC 1.62f7

Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341384758334D314131333333433920

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341384758334D314131333333433920

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.22)

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Samsung SSD 840 Series, 120,03 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06610000 / 5

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x06500000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x06300000 / 2

MacBook Pro, Mac OS X (10.7.5)

Posted on Feb 2, 2013 1:26 PM

Reply

Answer 1

Kappy

Level 10

361,741 points

Feb 2, 2013 1:29 PM in response to ChFrMo

Your model only supports 8 GBs of RAM, not 16.

Reply

Answer 2

Feb 2, 2013 1:29 PM in response to ChFrMo

You have incorrect RAM. For proper operation, use the correct spec RAM as outlined below.

Memory Slots 2 - 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM

Reply

Answer 3

mende1

Level 10

93,538 points

Feb 2, 2013 1:30 PM in response to ChFrMo

Welcome to the Apple Support Communities

You need 1066 MHz RAM for your Mac. Install the old memory and check if you can use the Mac as usual.

However, your log is referring to the graphic card, too. As you have an integrated graphic card, it uses your RAM, so if after installing the old memory it works without any problem, return the memory and buy 1066 MHz memory. Your memory has got problems with the graphic card

Reply

Answer 4

OGELTHORPE

Level 9

57,305 points

Feb 2, 2013 1:53 PM in response to Kappy

Kappy, greetings; Update you records. OWC says a 13" 2010 MBP supports 16 GB RAM. This is fairly recent.

http://blog.macsales.com/16353-owc-announces-maxram-memory-upgrades-to-16gb-for- 2010-mac-mini-macbook-and-macbook-pro

Ciao.

Reply

Answer 5

Kappy

Level 10

361,741 points

Feb 2, 2013 1:57 PM in response to OGELTHORPE

Apparently the forgot to provide the disclaimer: your mileage may vary. 🙂

Reply

Answer 6

ChFrMo Author

Level 1

8 points

Feb 2, 2013 2:14 PM in response to mende1

But shouldn't this work if I downclocked both sticks to 1066 MHz?

Reply

Answer 7

mende1

Level 10

93,538 points

Feb 2, 2013 2:16 PM in response to ChFrMo

How did you do that? You must use 1066 MHz RAM with your Mac, and 1333 MHz memory may not work underclocked. However, it looks like your Mac works properly but your graphic card doesn't detect the memory as the memory it can use

Reply

Answer 8

ChFrMo Author

Level 1

8 points

Feb 2, 2013 2:28 PM in response to mende1

I used this guide: http://tylermilner.com/?p=342

The thing is that I can't seem to find 16 GB RAM, clocked at 1066 MHz anywhere. (Except for OWC.)

Reply

Answer 9

mende1

Level 10

93,538 points

Feb 2, 2013 2:32 PM in response to ChFrMo

You can buy 16 GB of memory for your MacBook Pro in OWC > http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3

Reply

Answer 10

ChFrMo Author

Level 1

8 points

Feb 2, 2013 3:07 PM in response to mende1

Thank you, but I just can't afford that. I live in Denmark, so it would be around three times as much, as what i paid for the Corsair ones. And that is because of customs. The RAM would probably work though.

Are you shure there are no way for me to fix the RAM I've already got?

Reply

Answer 11

mende1

Level 10

93,538 points

Feb 2, 2013 9:03 PM in response to ChFrMo

I'm sure

Reply

Answer 12

Courcoul

Level 6

18,558 points

Feb 2, 2013 9:36 PM in response to ChFrMo

In the interest of scientific factfinding, try taking one of the sticks out, and try starting again.

If it works, then your Mac will tolerate the "downclocked" RAM but doesn't like so much of it.

If it doesn't, then try with the other one. If it still doesn't, you're screwed and the RAM is unsatisfactory to the Mac.

Reply

Answer 13

ChFrMo Author

Level 1

8 points

Feb 3, 2013 7:09 AM in response to Courcoul

My Mac works just fine. It's just that once in a while, it gets a Kernel Panic. Usually when I'm using Safari, or playing a video.

I have taken these screenshots:

http://dl.dropbox.com/u/13478021/Screen%20Shot%201.png

http://dl.dropbox.com/u/13478021/Screen%20Shot%202.png

Reply

Answer 14

Feb 3, 2013 7:16 AM in response to ChFrMo

ChFrMo wrote:

My Mac works just fine. It's just that once in a while, it gets a Kernel Panic. Usually when I'm using Safari, or playing a video.

I have taken these screenshots:

http://dl.dropbox.com/u/13478021/Screen%20Shot%201.png

http://dl.dropbox.com/u/13478021/Screen%20Shot%202.png

Getting a kernel panic once in a while is not my definition of "My Mac works just fine..."

You installed the incorrect ram. Get the ram specified for your computer. In theory ram should downclock to the computer's bus speed but in practice this does not always work, as you found out.

Reply

Answer 15

ChFrMo Author

Level 1

8 points

Feb 3, 2013 7:24 AM in response to BobTheFisherman

I just don't get why the computer says the RAM is OK.

Reply