HT203200: iTunes Store: "Error (-50)" when downloading purchased content

Learn about iTunes Store: "Error (-50)" when downloading purchased content
zac2424

Q: -50 error on Video download

Purchased the HD Lord of the Rings Trilogy Extended Edition Bundle.  All movies have downloaded perfectly excep the first movie of the trilogy.  I have tried 6 times now over the last week and the download does the same thing every time. 

 

It downloads to 3.49 out of 3.5.  Then moves to 3.5 and back to 3.49, several times and errors out and starts over... very frustrating.  With my slow connection it takes several hours for it to download and then this crap.  I have done the suggested reset of the caches in preferences and have made sure to restart the machine and itunes before i start a new download.  I alway make sure the download screen is cleared and start a fresh download to no avail.

 

Does anyone have any ideas or suggestions.  I have tried to download from our desktop, laptop, and ipad with no luck, and apple support has answered none of my 3 requests for assistance.

 

Get apple customer service!  $55 for a movie bundle...that I can't start watching because I don't have the first movie yet.

 

Zac

PC Laptop and Desktop, iPad3, Windows 7

Posted on Feb 2, 2013 3:38 PM