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Trouble downloading Mountain Lion from the App Store

186 Views 3 Replies Latest reply: Feb 2, 2013 9:43 PM by Linc Davis RSS
kimberlyfromsylvania Calculating status...
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Feb 2, 2013 3:32 PM

Hi!

I am currently running snow leopard 10.6.8.  I have updated all of my software, run time machine, and backblaze.  I have purchased Mountain Lion through the App Store, but have tried to download it three times without success.  I get a pop up window about 3/4 of the way through the download that says "download failed" , check our internet connection.  I have checked it in the Systems Preferneces and I have green buttons on both the ethernet and wireless connections.

Any suggestions for how I can successfully download and install Mountain Lion?

Thanks!

Kim

iMac, Mac OS X (10.6.8)

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