Why can I no longer access the movies and tv shows I’ve already purchased in iTunes after the update? It was not until the most recent update as on 2/1/13 that I started having this issue. Please correct this so I can use what I paid for. Thanks
AppleTV 2
Same problem here, Apple, I'm pretty upset at the moment. My daughter's 12th birthday, and she wants to watch a movie we purchased through your software.
We love the normal apple usage...but, since your hardware and software are so stringently ruled...I have some expectations on the fact that it will actually work after the updates.
Customer service outside the apple store has been suspect for some time.
Please step up here, we've invested quite a lot in you, and we're feeling a bit let down at the moment.
No notice, no warnings, for all the messages you do send out, "hey the stuff you bought from us and can only play it back on us isn't going to be working for a while"...would be nice.
Or just fix it.
Scott West
Apple TV No Longer Works after the most recent update (2.1.13)
