4 Replies Latest reply: Feb 8, 2013 3:41 AM by lllaass
Mandymae1981 Level 1 Level 1

On my iPod touch I can see my friends on FaceTime but they can not see me it's making me mad someone please help me and I have it on too.

  • lllaass Level 10 Level 10

    iOS: Troubleshooting FaceTime

    Can you see yourself in the small widnow?

    Does your front camera work?

  • Mandymae1981 Level 1 Level 1

    No can not see me in the small widnow its blank and yes my camera works great It making me mad Help and now I downloading it to my phone and there is not picture there but can see others that im talking to.  I don't understand whats going on and I just got my phone and the camera works great on that to..

  • Mandymae1981 Level 1 Level 1

    I put a message on what u asked and then I notice the reply on your so please look hoping u can help thanks so much!

  • lllaass Level 10 Level 10

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

      Apple Retail Store - Genius Bar