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my Ipod Touch will update but not recover HELP!

I recently got an ipod touch from a family member who recieved an iphone and had no need for the touch. She told me that I had to restore it and update it so that i can make it my own. however when I try to turn it on the screen tells me to plug it into itunes....no problem there. after plugging it into itunes I get a message saying that it is in recovery mode and that i have to update and recover. so i begin the process..... Itunes says that it will take four or more hours.


4+ hours later it tells me that the process has finished but for some reason when i try to use it (or unplug it and plug it back in) Itunes tells me that it still needs to be updated and restored. I have done this process about 6 times now hoping that it's just a kink that needs to be worked out. PLEASE! PLEASE PLEASE!!!! tell me that someone out there knows what is going on. I have tried to call apple but as a woman who works grave yards, i never seem to get the hours right.

iPod touch, Windows XP

Posted on Feb 3, 2013 12:10 AM

Reply
1 reply

Feb 3, 2013 2:27 AM in response to dessertoasis

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .


Next try placing in DFU mode and then restoring.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Then try restoring on another computer.

Last, make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

my Ipod Touch will update but not recover HELP!

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