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my Ipod Touch will update but not recover  HELP!

126 Views 1 Reply Latest reply: Feb 3, 2013 2:27 AM by lllaass RSS
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Feb 3, 2013 12:10 AM

I recently got an ipod touch from a family member who recieved an iphone and had no need for the touch.  She told me that I had to restore it and update it so that i can make it my own.  however when I try to turn it on the screen tells me to plug it into itunes....no problem there.  after plugging it into itunes I get a message saying that it is in recovery mode and that i have to update and recover.  so i begin the process..... Itunes says that it will take four or more hours.

 

4+ hours later it tells me that the process has finished but for some reason when i try to use it (or unplug it and plug it back in) Itunes tells me that it still needs to be updated and restored.  I have done this process about 6 times now hoping that it's just a kink that needs to be worked out.  PLEASE! PLEASE PLEASE!!!!  tell me that someone out there knows what is going on.  I have tried to call apple but as a woman who works grave yards, i never seem to get the hours right.

iPod touch, Windows XP

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