iPod touch keeps asking to restore

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Level 1

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iPod touch keeps asking to restore

Hi my daughter has the latest generation iPod Touch. Last night it indicated that there was an update available (6.1) which was accepted. It appeard to start going through the update cycle when the screen went blank and presented icons showing it should be attached to iTunes. I docked it to the PC and it just seems to be in a continuous loop of trying to restore to factory settings. It gets to the 4 minutes remaining point then starts all over again... Any suggestions?

iPod touch, iOS 6.1

Posted on Feb 3, 2013 1:59 AM

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Answer 1

lllaass

Level 10

210,411 points

Feb 3, 2013 2:05 AM in response to Diggy8PD

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .

Next try placing in DFU mode and then restoring.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Then try restoring on another computer.

Last, make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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