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Missing video clips, Keynote '09 5.1.1 (build 1034) and OS X 10.6.8

417 Views 0 Replies Latest reply: Feb 3, 2013 5:38 AM by ProfBA RSS
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Feb 3, 2013 5:38 AM

I use keynote quite a bit, and have a collection of perhaps fifty keynote talks written over the past five years.  But a serious problem has surfaced in the past day: if I open any of my keynote files, the VIDEO CLIPS DO NOT SHOW.  I can see the video clip (a static image) in the thumbnail image on the left.  I can also see the placeholder if I put the mouse over the video location on the slide.  But when I "play" the page, I just see a black box where the video should appear, with the usual play and pause buttons, etc.

 

If someone has experienced this problem, and/or has a solution, I would be grateful.  I have updated my OS on a regular basis, so as far as I know, everything is up-to-date.  It may be that a recent update has caused this; the last time that I looked at some keynote files a few weeks ago, everything was working OK.

 

(NOTE ADDED TEN MINUTES LATER: PROBLEM "SOLVED" BY SHUTTING DOWN ALL APPLICATIONS AND REBOOTING LAPTOP.)

 

Message was edited by: ProfBA, SOLVED

Keynote '09, Mac OS X (10.6.8), Keynote 09 5.1.1

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