1 Reply Latest reply: Feb 3, 2013 8:23 AM by PASSBOOK
aduasa Level 1 Level 1

Hello Everyone, I'm new to the icloud, my understand is to that I can sync my iPhone 4s contacts with iCloud and my Desktop Outlook contacts, but when I did sync my Contacts on my iPhone contacts has double. However, my desktop Outlook hasn't changed.

Dell XPS20 desktop, Windows Vista
  • PASSBOOK Level 1 Level 1

    Good afternoon,

    what i think that you had contacts in Outlook and in the device and when you activated iCloud

    you did merge and not replace, as resolution you need to desable contacts in the settings of iCloud on the iPhone

    and then sync contacts via iTunes.

    after that activate contact but you need to do replace (before all this check in www.icloud.con if the contacts are not in double also because if they are you need to remove manually )

    i hope this help.