Previous 1 2 3 4 5 Next 69 Replies Latest reply: Mar 6, 2013 2:17 AM by MikeMiller06 Go to original post Branched to a new discussion.
  • MikeMiller06 Level 1 (0 points)

    As I understand it, I go to the disk recover tool while starting up and clear it there.  But someone here mentioned that it would then automatically redownload the OS.  I thought that's why I was downloading and saving a backup before.  Can I just plug in my external hard drive and install from the install file on there?

  • ~Bee Level 7 (31,425 points)

    Mike, that's really great news . . .

     

    Can you hang in there for a little while?  I'm positive that the guys more knowledgeable with this end of things will come along in a few hours. 

  • MikeMiller06 Level 1 (0 points)

    Standing by.  Definitely not wiping my hard drive till I get a little more guidance.  Thanks.

  • ~Bee Level 7 (31,425 points)

    Mike --

     

    I found EZ Jim,and his recommendations follow:Erase1.png

    Erase2.png

     

    Once it's zero'd out, name the disk,and it will be ready to use with no inherited problems.

     

    Any questions, write back.

  • ~Bee Level 7 (31,425 points)

    PS --

     

    EZ had another thought.

    If you want to have this disk encrypted, select Enrypted (Journaled).

    That means you put in the pw to be able to see anything that's on that disk.

  • Csound1 Level 8 (46,982 points)

    Hi Mike

     

    Save a copy of the installer now, the original will delete when the installation completes

    (make a folder on the internal and save a copy there, do the same on the external, so there will be 2)

     

    MikeMiller06 wrote:

     

    As I understand it, I go to the disk recover tool while starting up and clear it there.  But someone here mentioned that it would then automatically redownload the OS.  I thought that's why I was downloading and saving a backup before.  Can I just plug in my external hard drive and install from the install file on there?

    I suggest installing onto the external drive, then you will be able to reboot to the external and perform data recovery etc to the external. Once the external is as you need it to be you can clone it back to the internal.

     

    Don't encrypt, it makes for more complex methods when recovering, if you wish to encrypt make it the final stage.

  • babowa Level 7 (29,960 points)

    Sorry, I'm (very) late getting back to the party - you'll be fine following CSound's suggestions. Make sure you have a copy of the installer on a disk you are not erasing (of course). Booted from your internal, you should be able to direct the installer to install on your external, then use Setup Assistant to port over whatever you want, and when you're done with that, boot into the external. Now wipe your internal using Disk Utility and then use CCC to clone your new installation back onto the erased internal.

  • MikeMiller06 Level 1 (0 points)

    Ok, I think I get what y'all are saying.  I'll let ya know how it goes when I get back to my room tonight or maybe if I have a chance to try during lunch or dinner break.

  • babowa Level 7 (29,960 points)

    Good luck!

  • Csound1 Level 8 (46,982 points)

    MikeMiller06 wrote:

     

    Ok, I think I get what y'all are saying.  I'll let ya know how it goes when I get back to my room tonight or maybe if I have a chance to try during lunch or dinner break.

    What's for dinner

  • ~Bee Level 7 (31,425 points)

    Mike --

     

    How are you coming along?  Do you need more support?  Let us know, OK?

  • MikeMiller06 Level 1 (0 points)

    Thank you everyone for your help and efforts.  After formatting and partitioning my hard drive, making one partition a bootable drive and installing the OS on there, even after booting of that section that had nothing on it but a brand newly installed OS, it's still on the fritz.  The military teaches us to never accept defeat...yet I am at this time accepting defeat.  It's out of my capability/knowledge base and despite diagnostic tests, I'm left with the thought that it could still possibly be a hardware issue that needs Apple support.  When postal personnel come out in a couple weeks I'm sending it back stateside.  Thanks again for the help.  Here's to hoping it was just a glitchy system as I bought it right when the new MacBooks were released.

  • babowa Level 7 (29,960 points)

    So very sorry to hear that! So, what  and how exactly is "on the fritz"?

     

    When you say glitchy system - are you referring to the hardware? It really shouldn't be the software if you put a brand new install on it. Unless - if you ported old stuff over, that could be including something incompatible?

  • MikeMiller06 Level 1 (0 points)

    No, when I booted up and still had issues, I was booting the computer off an external hard drive partition that had NOTHING but a brand new O/S installation on it. 

     

    By glitchy, I mean that the screen goes haywire (picture a computer on an acid trip, random parts of the screen changing colors, having pieces of screen image distorted in other parts of the screen, etc, hard to describe) and the system locks up if I don't immediately close the application I open that caused it.  Bottom line, if I open ANY application that's more intensive than email, internet, iMessage, then it acts up.  Photo Booth, iPhoto, Adobe programs, some media players, etc all do it.

     

    Anyway, it's just not worth the hassle anymore, not to mention, as slow as the mail is I need to make sure it's stateside to get repaired before my year's up on Apple Care Plan.  No way I'm going out of pocket to repair something that I didn't damage.

  • Csound1 Level 8 (46,982 points)

    Sadly I have to agree, a clean install does remove most of the software questions .... hardware looks like the most likely cause (how's that for a lot of 'qualifiers') Returning while in Warranty makes sense. Sorry we couldn't get it going and thanks for your efforts on our behalf over there.

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