unable to restore ipod

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Level 1

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unable to restore ipod

My itunes is up to date and so is my computer. I can not locate my devices on itunes and my itunes it stuck and will not turn on. I am unable to restore the device

iPod touch (4th generation)

Posted on Feb 3, 2013 10:32 AM

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Answer 1

lllaass

Level 10

210,411 points

Feb 3, 2013 10:36 AM in response to lori2117

Start here:

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

or

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

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