Dashed circle movie icon. What does it mean?

Question

Dashed circle movie icon. What does it mean?

Hi,

What does this round "hollow" movie icon means?

The problem

The movie, which according to iTunes is present on the iPad, does not show on the Videos app on the iPad.

The backgound

I bouhgt a movie ("Amazonia") for my daughter on an iPad that did not sync its movies with iTunes.

I synced the iPad to add a few more movies from iTunes.

The new movies synced fine, "Amazonia" got transfered to my iTunes and got removed from the iPad.

I tried to move the movie back, and according to iTunes it is present in the iPad, but with a strange hollow icon besides it.

"Amazonia" cannot be seen in the Videos app on the iPad.

Notes

Even though I bought the movie, the store would allow me to buy it again. Why?

Thank you community!

Shame on apple: Why not give me hover-tip on the icon, to tell me why it is hollow?

iPad, iOS 6.0.2

Posted on Feb 3, 2013 9:51 AM

Reply

Answer 1

Feb 3, 2013 10:22 AM in response to Alex_Schenkman

I didn't see it in the articles listed below, however I think it means it is trying to load it.

Symbols used in iTunes for Mac - http://support.apple.com/kb/PH1010?viewlocale=en_US.

Symbols used in iTunes for Windows - http://support.apple.com/kb/PH1484.

Have you authorized iTunes to display purchases with your Apple ID? This may have something to do with it.

See iTunes Store- About authorization and deauthorization for Macs.

See How to Authorize or Deauthorize iTunes | PCWorld for Windows.

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Answer 2

Feb 6, 2013 12:12 PM in response to KarenSelena

Thanks for your answer Karen!

Note that the film plays fine in Itunes, thus iTunes is authorized to play it.

I have syned many times, and with the USB cable, so there has been plenty of time for the file to transfer to the iPad.

I'm starting to believe this has something to do with DRM.

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Answer 3

Feb 7, 2013 12:38 PM in response to Alex_Schenkman

Apple support does not know what this icon means either, believe ir or not.

Anyway, it got solved by doing the following:

Remove the movie from the synced playlist.
Sync the iPad.
Add the movie back to the synced playlist.
Sync the iPad.

I hope it helps someone else!

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Answer 4

Feb 10, 2013 1:13 PM in response to Alex_Schenkman

I had a similar problem but with some songs I was attempting to load on to my IOS device. I had the same dashed circle. I discoved there was a conflict in the choices regarding how to load the music. One choice was just by song, another was by album and there are other choices. For some reason both had been selected so there was a conflict in, thus it would not load. Once I deselected one of the conflicting options the songs loaded on to the device.

I hope this answers the question a bit further.

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Answer 5

Mar 9, 2013 7:50 PM in response to Terry Otness

Thanks Terry! I had the same problem. I don't know why the songs I purchased on my phone would all of a sudden have the sync option selected to sync the album.

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