Please help me to delete Apple Mobile Device

Question

Accidently as many many happy users I faced with a iTunes deinstallation trouble.

I cannot delete this beauty from my employer`s laptop. They run Windows Vista Enterprise 32bit, service pack 2.

What I did - deinstalled iTunes, deleted relevant folders in C:/Program Files, deleted registry entries with "apple ", "iTunes" and rebooted.

Few entries connected to Apple Mobile Device cannot be deleted.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_APPLE_MOBILE_DEVICE\000 0

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\USB\VID_05AC&PID_12AB

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\USB\VID_05AC&PID_12AB\6a585cf32e425 64f1ceb4f4e7b3140d43982ffe4

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_APPLE_MOBILE_DEVICE\000 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\VID_05AC&PID_12AB\6a585cf32 e42564f1ceb4f4e7b3140d43982ffe4

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_APPLE_MOBILE_DEVICE \0000

I have administator rights. Please help me to point out service/process which I need to kill.

I did search and have seen http://support.apple.com/kb/HT1925, it did not help.

Thanks!

iPad

Posted on Feb 3, 2013 9:46 AM

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Answer 1

Best reply

Level 1

8 points

Solution -

1. Delete wrong Apple device in USB section using Device Manager

2. Update devices list. Laptop finds Apple device, installs correct driver and puts it in Portable devices section.

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