Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
I uploaded to Mountain Lion 10.8.2, and suddenly my Canon MX310 scanning function quit working. I updated the printer driver through Canon's web site. The MP Navigator opens, but crashes immediately when I try to scan anything.
iMac, OS X Mountain Lion (10.8.2)
Updating the printer driver will not help MP Navigator. You need to ensure you have the latest scanner driver for the MX310 and the latest version of MP Navigator.
Thanks for the info, PAHU.
I went to Canon and downloaded the latest scanner driver for the MX310, and it still crashes. I found a way around it, though: I went to System Preferences, Hardware: Print and Scan, chose my Canon MX310, under "Scan Button" I chose "Open Image Capture", and that worked fine.
I don't know the answer to using the Canon scanner drivers.... I'm just real happy with a scanner that works again.
nice one happytam.
worked for me to to go via system preferences>hardware>print&scan
under scanners i then added my printer (again). now it shows up in the printer list (not the scanner list still) ( with a new number suffix one higher) but with both print and scan options.
i have now scanned wirelessly and it's all fine.
this is for a canon mg3150 (driver = MG3100)
shame that canon don't really have their thing together with documentation and online help.
ed
MP Navigator isn't compatible with Mountain Lion. Just use Image Capture and when you have your printer set up in System Preferences you will be notified when there are any updates for the drivers.
cbs20 wrote:
MP Navigator isn't compatible with Mountain Lion.
That is not true. I am using MP Navigator v5.0.2 with my MG6250 at work and MP Navigator v3.0.5 with my MP990 at home. You just need to have the scanner driver for the respective model installed on the Mac.
Note that the ICA driver, which is downloaded via Apple Software Update and used by Image Capture, cannot be used with MP Navigator. You must get the supporting scanner driver from Canon.
Finally! I've owned this printer for two years and have been actively trying to get it to work for weeks now, and yours is the only advice that actually worked. HappyTam's that is, the system preferences thing.
I Have MP250, same here doesnt work, even i download new version in Canon website.
I was mad as **** and delete Canon program from MAC (10.9.1) and dont why i just press the scan button the printer and it works with my mac own scan app... löl
hope it helped
Thanks! Very helpful! Happy Scanner!
mp navigator ex 1.0 keeps crashing
