1 Reply Latest reply: Feb 3, 2013 12:57 PM by King_Penguin
Techdodo Level 1 Level 1

I cannot update my IPad to IOS 5 - apple.com keeps referring to ITunes but my ITunes does not allow for IOS updates. I cannot update through my device in General - there is no Software update field.



iPad, iOS 4.3.3
  • King_Penguin Level 10 Level 10

    The Settings > General > Software Update option only appears when you have iOS 5+ installed.

    Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.

    Then start the update by selecting the iPad on the left-hand side of iTunes (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC), and on the Summary tab on the right-hand side clicking the Check For Updates button

    Updating to iOS 5+ : http://support.apple.com/kb/HT4972

    An iPad 1 will update to iOS 5.1.1, and an iPad 2 and 3 to IOS 6.1 - they are the only versions that are 'signed' by Apple for them.