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Client IMAP folder duplication after upgrade to 10.8.2 server. Anyone know how to fix this?

Just upgraded my client's server from 10.6.8 to 10.8.2. It's a Mac mini 2.66Ghz. Now when I launch an email client on a computer on the network (Mail or Outlook specifically) I get multiple IMAP folders created i.e. Deleted Messages 1, Deleted Messages 11, Deleted Messages 111 etc ..... The console log for mail reports that the file names are too long but nothing about their creation. Has anyone seen this before and know how I can fix it?

Below is the server log:

Feb 1 09:49:03 mail.xxxx.school.nz log[184]: imap(pid 15981 user xxxx): Error: fts: open(/var/db/dovecot.fts.update/xxxx.Deleted%20Messages%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201, O_CREAT) failed: File name too long

Feb 1 09:51:03 mail.xxxx.school.nz log[184]: imap(pid 15981 user xxxx): Error: fts: open(/var/db/dovecot.fts.update/xxxx.Sent%20Messages%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201, O_CREAT) failed: File name too long

Feb 1 09:51:03 mail.xxxx.school.nz log[184]: imap(pid 15981 user xxxx): Error: fts: open(/var/db/dovecot.fts.update/xxxx.Deleted%20Messages%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201, O_CREAT) failed: File name too long

Feb 1 09:53:04 mail.xxxx.school.nz log[184]: imap(pid 15981 user xxxx): Error: fts: open(/var/db/dovecot.fts.update/xxxx.Sent%20Messages%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201, O_CREAT) failed: File name too long

Feb 1 09:53:04 mail.xxxx.school.nz log[184]: imap(pid 15981 user xxxx): Error: fts: open(/var/db/dovecot.fts.update/xxxx.Deleted%20Messages%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201%201%201, O_CREAT) failed: File name too long

Feb 1 09:55:04 mail.xxxx.school.nz log[184]: imap(pid 15981 user xxxx): Error: fts: open(/var/db/dovecot.fts.update/xxxx.Sent%20Messages%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201, O_CREAT) failed: File name too long

Feb 1 09:55:06 mail.xxxx.school.nz log[184]: imap(pid 15981 user xxxx): Error: fts: open(/var/db/dovecot.fts.update/xxxx.Deleted%20Messages%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201, O_CREAT) failed: File name too long

Feb 1 09:57:03 mail.xxxxx.school.nz log[184]: imap(pid 15981 user xxxx): Error: fts: open(/var/db/dovecot.fts.update/xxxx.Sent%20Messages%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201, O_CREAT) failed: File name too long

Feb 1 09:57:04 mail.xxxx.school.nz log[184]: imap(pid 15981 user xxxx): Error: fts: open(/var/db/dovecot.fts.update/xxxx.Sent%20Messages%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%20 1%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201, O_CREAT) failed: File name too long

Feb 1 09:57:04 mail.xxxxx.school.nz log[184]: imap(pid 15981 user xxxx): Error: fts: open(/var/db/dovecot.fts.update/xxxx.Deleted%20Messages%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201 %201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201%201, O_CREAT) failed: File name too long


Here is an image of what I am getting on the client:User uploaded file

Any assistance would be greatly appreciated!

Mac mini, OS X Mountain Lion (10.8.2)

Posted on Feb 3, 2013 1:53 PM

Reply
2 replies

Feb 4, 2013 7:37 AM in response to Rikki Sixx

Do those folders exist on the server?

You'll need to navigate into the mailstore folder via terminal.

With dovecot, all folders start with a "."

Do you see all of those dup folders?


Check permissions on your entire mailstore, everything should be owned by '_dovecot' and group 'mail'

You could reset perms of the mailstore (assuming default location of the mailstore) with:

sudo chown -R _dovecot:mail /Library/Server/Mail/Data/mail/

Client IMAP folder duplication after upgrade to 10.8.2 server. Anyone know how to fix this?

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