3 Replies Latest reply: Feb 3, 2013 9:31 PM by stevejobsfan0123
simonefromvic Level 1 (0 points)

I have recently installed Snow Leopard and now cannot connect to the internet/safari. Any ideas on how to rectify? Since upgrading, it now says safari is outdated. How can I update safari?

  • stevejobsfan0123 Level 8 (40,262 points)

    Go to the Apple menu in the very upper left of your screen. Click Software Update.

  • simonefromvic Level 1 (0 points)

    Thank you stevejobsfan0123 but unfortunately I tried this (twice) to no avail... When I update the software and then re-start the computer, the error reads:


    "The Norton Anti Virus auto protect could not continue. Please run Live update or reinstall norton antivirus and restart (code 10)"


    When I try and access Safari it says:

    "You can't use this version of the application Safari with this version of Mac OSX. You have Safari 5.0.6"


    Any tips would be greatly appreciated!


  • stevejobsfan0123 Level 8 (40,262 points)

    Ah, well first thing to do is uninstall Norton - it causes many problems for the Mac and anti virus is not needed on Mac systems. Then try running Software Update again.