I am getting a trojan horse error from AVG: usbaapl64.sys trojan horse PSW.Generic10.BPRR

apparently a lot of people have this problem, anybody knows how to solve this?

I am having the same problem

Rick

It sounds like the Apple USB driver ON your PC is infected.... not your iPhone

http://www.bleepingcomputer.com/startups/usbaapl64.sys-26948.html

Thre are a number of Google articles on this particularly nasty Trojan.

http://blog.teesupport.com/how-to-remove-trojan-horse-psw-generic10-halcomplete- removal-help/

It sounds like you need to get rid of this Trojan and then Google for that USB driver.

Hope this helps a bit.

I have the same problem here, also have AVG. Seems odd that so many people would wake up this morning and all be simultaneously infected with the same trojan. Seems more likely to be a problem with AVG virus definitions or something about the driver resembles this trojan.

I am having the same problem, worse still that it happened while my iPhone was synching. Now my iPhone cant be switched on at all, it's stuck at the "installing" screen, prompting me to sync with iTunes. Does anyone know if I should be permanently deleting the drivers that's currently in my AVG vault? And hope to reinstall iTunes plus the whole works? Please help..

I had to go to work so I can't try this myself, but if someone else is sufficiently desperate...

Download another virus scanner. Get a free trial of trendmicro, norton, whatever. Specifically ask it to scan that file (usbaapl64.sys). If it comes up clean, then it indicates that it is a false positive from AVG. It's not terribly unusual for virus scanners to do this. Get several other scanners if you want to be sure.

There are settings in AVG that can whitelist specific files, so at that point just use your original file and go on with life.

However, if the other scanners agree that it is infected, all of us got infected at the same time. Scary stuff.

Thanks for the tip, will scan with another anti virus for checking. And if so happens that it's a false positive, how do I resume usage of the driver (to complete installing/rebooting my phone) other than just "Ignore" the threat? Now, just by plugging in the USB cable, the AVG msg pops up but does not allow me to resume activities.

Odd indeed. This is made even odder by the fact that my phone was connected to my computer this morning, and I had no problem, whatsoever. My phone updated to the new IOS and synched this morning with no problem, too. Then, when I plugged it in again 15 minutes later, it's suddenly infected.

I believe the problem is/was with AVG. Found a discussion thread on AVG indicating that it is a false positive : http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=223992&utm_source= feedburner&utm_medium=feed&utm_campaign=Feed%3A+antivirus%2Fforum%2Fother+(AVG+% 7C+Forums+%7C+Other+EN)

if you disable your <<RESIDENT SHIELD>> the problem is solved but the thing is I don't want to disable my resident shield forever so the problem is really on AVG side

so this work for a workaround but not for a permament solution, so disable you resident shield before plugged in your iphone and do whatever you need to do and when you are done reactivate the resident shield....hope AVG will fix this bug

For now you can revert to the previous virus definitions database. Open AVG, Tools > Advanced Settings > Update > Manage and "Revert Virus database to previous version". This is a temporary fix until the AVG guys sort it I guess

Hello,

I faced today the same problem and I procedeed as follows:

1. Uninstall iTunes & Apple Mobile Device Support

2. In Device Manager I found an Apple device (cannot remember the name) and I removed it (uninstall)

3. Reinstall iTunes.

4. I switched off the Iphone (Home + Power Button simultaneously). The Iphone was not connected to the PC

5. I keep pressed the Home button and I connected the Iphone to the PC. Then the PC has started to install the drivers and then it could see it is connected to an uninstalled Iphone and reinstall it.

Good luck,

Ovidiu

I forgott the point zero: disable the AVG!

Ovidiu

Has anyone confirmed this is not an actual virus? AVG's response on the above thread seems like they are relying on the results of a user and did not give an official answer.

I had the exact same issue, but I finally got it fixed.

I tried uninstalling and reinstalling AVG to their latest free version, but it still didn't fix it.

Then I followed the steps here:

http://support.apple.com/kb/TS1538

Item 5 Verify that the Apple Mobile Device USB Driver is installed

Updated the driver and navigated to the driver file just as the directions describe. (Which by the way happens to be the file that AVG was seeing as a threat.) After the update, I plugged in my phone and it worked fine.

Hope it works for everyone.