Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

get rid of a pop-up window

Hi there!


While using safari a pop-up window appears i can't get rid if the window. All the safari options are disable and when i do "force to quit" safari closes but when i open it again the pop-op appears..I don't now how to get rid of this!


Thanks,


KADIVE

Mac OS X (10.7.5), Safari

Posted on Feb 4, 2013 6:28 AM

Reply
6 replies

Feb 4, 2013 9:04 AM in response to kadive

Quit Safari. If it won't quit in the usual way, select

Force Quit...

from the menu bar, then select Safari from the list and press return.

Relaunch Safari by holding down the shift key and clicking its icon in the Dock. That will stop the bad page from reloading automatically. From the menu bar, select

Safari Preferences... Privacy Remove all website data

to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

get rid of a pop-up window

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.