Skip navigation

HT5441: iCloud: Using your @icloud.com email address

Learn about iCloud: Using your @icloud.com email address

HT5441 iPhone 4S updated to IOS 6.1, Notes are gone

1722 Views 16 Replies Latest reply: Apr 27, 2013 12:57 PM by BridgetErica RSS
1 2 Previous Next
bruce0712 Calculating status...
Currently Being Moderated
Feb 4, 2013 12:21 PM

After I updated my iPhone 4S to IOS 6.1 my Notes are gone. Does anyone know if this means I lost them for good? I thought I had 5GB of iCloud which I know was saved previously as I used that when I lost and replaced my iPhone. But where are my Notes now??

iPhone 4S, iOS 6.1
  • Winston Churchill Level 10 Level 10 (81,830 points)

    Welcome to the Apple Community.

     

    Have you checked notes are enabled in settings > iCloud.

  • Winston Churchill Level 10 Level 10 (81,830 points)

    So, you're notes weren't iCloud notes to begin with.

  • Winston Churchill Level 10 Level 10 (81,830 points)

    I'm not exactly sure what you did yet. After updating did you turn iCloud notes on.

  • Winston Churchill Level 10 Level 10 (81,830 points)

    OK, I think I'm with it now.

     

    Did you used to sync your notes with a computer.

  • Winston Churchill Level 10 Level 10 (81,830 points)

    No, I'm not sure why you lost them either. Knowing why might have helped with recovery, knowing more about how you have things set up might help too which is why I've been asking questions.

     

    It seems you can at least recover back to a month ago, it might be a good idea to back up your notes on your computer at this stage.

     

    Do you sync over wifi or USB. Are your iTunes sync settings still set to sync notes. Have you checked the notes on your computer.

  • Winston Churchill Level 10 Level 10 (81,830 points)

    Sorry, I thought you said you synced notes to the computer from time to time, are they there or not or were you meaning that you backed up the phone from time to time.

  • Jody654 Calculating status...

    Same thing is happening to me on both iPad and iPhone after iOS 6.1 upgrade!  In fact, I noticed that if I try to start a new note, as soon as I minimize the keyboard and it starts to synch, the note disappears.  I can't even create a new note and keep it!  Same thing happening on both devices, so I think it's a bug.  I was able to find my old notes though, just by luck.  You'll have to log into a computer rather than your device though, and don't ask me why.  Here's how to find:

    1) go to settings on your device and look at Notes. 

    2) look at what it lists as "default account". That's your email account where it should have saved copies.

    3) log onto that account on a computer.  Can't see it on your device - at least I couldn't.

    4) in that email account, you should see a folder called Notes.  In there, you'll find your saved notes.  (Again, for some reason, this folder doesn't show up in my email folders on either mobile device.)

     

    I'd be interested to know if you also experience the same problem creating new notes.

  • Zeinab Sabry Calculating status...

    I also have the same issue on IPhone 4,

    After I updated to IOS 6.1 my notes disappeared but I know that I didn't ICloud them.

    the issue is that when I create a new note, it was deleted the next day!!

    I know that it is wired but this what happening to me.

     

    Could you please tell me how can I fix this issue or this is an issue in IOS 6.1?

     

    Thank you,

  • jloking26 Calculating status...
    Currently Being Moderated
    Apr 14, 2013 6:27 AM (in response to Jody654)

    Thank you, jody654!  Your helpful instruction worked for me!  I had the same issue once my iphone was updated recently and lost a very important note.....I never realized my notes were being updated to this "Notes" folder in my email.  I successfully located it there!

    THANK YOU!

1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (2)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.