Previous 1 2 Next 16 Replies Latest reply: Apr 27, 2013 12:57 PM by BridgetErica
bruce0712 Level 1 (0 points)

After I updated my iPhone 4S to IOS 6.1 my Notes are gone. Does anyone know if this means I lost them for good? I thought I had 5GB of iCloud which I know was saved previously as I used that when I lost and replaced my iPhone. But where are my Notes now??

iPhone 4S, iOS 6.1
  • Winston Churchill Level 10 (95,581 points)

    Welcome to the Apple Community.


    Have you checked notes are enabled in settings > iCloud.

  • bruce0712 Level 1 (0 points)

    Never had to before, but if I change Notes to "Yes" it asks me to create an icloud email account. But when I asked AT&T about this, they said that was not in their instructions. So if I make up a new "icloud" email account the Notes might be there? I had to use the cloud a year ago when I lost my iPhone 3 and I was able to restore all of my notes at that time. But I should not have to "restore" my notes when they were all there just a few days ago.

  • Winston Churchill Level 10 (95,581 points)

    So, you're notes weren't iCloud notes to begin with.

  • bruce0712 Level 1 (0 points)

    When I bought my first iPhone, they told me my Notes would be saved automatically in "the cloud". Then I assume that is how my Notes were retrieved last March when I had t replace my lost iPhone. My notes were recovered. So what happened, did Apple change the way the Cloud worked thus meaning I no longer had my Notes being saved? How would I know this was different? You see, from my view I am unhappy about this turn of events, I noticed a few others posted about this in Facebook since i asked, and also I see something in Yahoo AAPL blogs. So I know I am not the only one this happened to.

  • Winston Churchill Level 10 (95,581 points)

    I'm not exactly sure what you did yet. After updating did you turn iCloud notes on.

  • bruce0712 Level 1 (0 points)

    I have not changed anything since the update to 6.1....I just know that I can no longer see my Notes and I know the Notes were there a few days ago.

  • Winston Churchill Level 10 (95,581 points)

    OK, I think I'm with it now.


    Did you used to sync your notes with a computer.

  • bruce0712 Level 1 (0 points)

    Yes I do that from time to time, iTunes to my iPhone. But its been a month or so, sounds like I lost a month worth of updates to my Notes if I need to restore, I just don't understand why I need to restore, I did nothing but follow the instructions and update to 6.1 and it asked me for my apple ID and password so i thought i was good to go.

  • Winston Churchill Level 10 (95,581 points)

    No, I'm not sure why you lost them either. Knowing why might have helped with recovery, knowing more about how you have things set up might help too which is why I've been asking questions.


    It seems you can at least recover back to a month ago, it might be a good idea to back up your notes on your computer at this stage.


    Do you sync over wifi or USB. Are your iTunes sync settings still set to sync notes. Have you checked the notes on your computer.

  • bruce0712 Level 1 (0 points)

    I use the USB....but now I worry that if I try to sync it will try to sync from the iPhone to my iTunes. I know it used to sync Notes....but I don't see a file for notes anymore so something changed unbeknownst to me. Doesn't the sync start up automatically? But how does iTunes know what i am trying to sync from?? (IF Notes are even on my PC via iTunes)

  • Winston Churchill Level 10 (95,581 points)

    Sorry, I thought you said you synced notes to the computer from time to time, are they there or not or were you meaning that you backed up the phone from time to time.

  • Jody654 Level 1 (0 points)

    Same thing is happening to me on both iPad and iPhone after iOS 6.1 upgrade!  In fact, I noticed that if I try to start a new note, as soon as I minimize the keyboard and it starts to synch, the note disappears.  I can't even create a new note and keep it!  Same thing happening on both devices, so I think it's a bug.  I was able to find my old notes though, just by luck.  You'll have to log into a computer rather than your device though, and don't ask me why.  Here's how to find:

    1) go to settings on your device and look at Notes. 

    2) look at what it lists as "default account". That's your email account where it should have saved copies.

    3) log onto that account on a computer.  Can't see it on your device - at least I couldn't.

    4) in that email account, you should see a folder called Notes.  In there, you'll find your saved notes.  (Again, for some reason, this folder doesn't show up in my email folders on either mobile device.)


    I'd be interested to know if you also experience the same problem creating new notes.

  • Zeinab Sabry Level 1 (0 points)

    I also have the same issue on IPhone 4,

    After I updated to IOS 6.1 my notes disappeared but I know that I didn't ICloud them.

    the issue is that when I create a new note, it was deleted the next day!!

    I know that it is wired but this what happening to me.


    Could you please tell me how can I fix this issue or this is an issue in IOS 6.1?


    Thank you,

  • jloking26 Level 1 (0 points)

    Thank you, jody654!  Your helpful instruction worked for me!  I had the same issue once my iphone was updated recently and lost a very important note.....I never realized my notes were being updated to this "Notes" folder in my email.  I successfully located it there!


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