5 Replies Latest reply: Feb 4, 2013 4:08 PM by devilzangel823
isabellamuniz Level 1 Level 1 (0 points)

When I try to update the Java in my mac os x 10.6.8 using the Software Update, I get the message:

 

The update “Java for Mac OS X 10.6 Update 12” can’t be installed.

A network error has occurred. Check your Internet connection, and then try again.

 

What's going on? What should I do?


iMac, Mac OS X (10.6.8)
  • WZZZ Level 6 Level 6 (12,750 points)

    Try downloading the update from here. Dont use Software Update.

     

    http://support.apple.com/kb/DL1573

  • isabellamuniz Level 1 Level 1 (0 points)

    Thank you! It worked!

  • WZZZ Level 6 Level 6 (12,750 points)

    Great, you're welcome.

  • devilzangel823 Level 1 Level 1 (0 points)

    I am unable to install this update. Does anyone have any advice? I have always had weird issues when it comes to updating. Currently running Snow Leopard 10.6.8. Error message is this:

     

    Feb  4 15:37:46 macintosh installd[664]: PackageKit: ----- Begin install -----

    Feb  4 15:37:55 macintosh /System/Library/PrivateFrameworks/PackageKit.framework/Resources/shove[680]: [dst=circleLink] failed createDirectory /System/Library/Frameworks/JavaVM.framework/Versions/CurrentJDK/Classes: Error Domain=NSCocoaErrorDomain Code=512 UserInfo=0x10010cde0 "The file “CurrentJDK” couldn’t be saved in the folder “Versions”." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=62 "The operation couldn’t be completed. Too many levels of symbolic links")

    Feb  4 15:37:55 macintosh /System/Library/PrivateFrameworks/PackageKit.framework/Resources/shove[680]: [source=link, dest=dir] failed _CheckForAndFixCircularLink(/System/Library/Frameworks/JavaVM.framework/Classes , (null)): No such file or directory

    Feb  4 15:37:55 macintosh installd[664]: PackageKit: Install Failed: (null)\nError Domain=PKInstallErrorDomain Code=120 UserInfo=0x100440410 "An unexpected error occurred while moving files to the final destination." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=2 "The operation couldn’t be completed. No such file or directory") {\n    NSLocalizedDescription = "An unexpected error occurred while moving files to the final destination.";\n    NSUnderlyingError = "Error Domain=NSPOSIXErrorDomain Code=2 \"The operation couldn\U2019t be completed. No such file or directory\"";\n    arguments =     (\n        "-f",\n        "-s",\n        "/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root",\n        "/"\n    );\n}

    Feb  4 15:37:55 macintosh Installer[659]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

    Feb  4 15:37:55 macintosh Installer[659]: Displaying 'Install Failed' UI.

    Feb  4 15:37:55 macintosh Installer[659]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

  • devilzangel823 Level 1 Level 1 (0 points)

    Just an update, I fixed the problem. I went into the folder /System/Library/Frameworks/JavaVM.framework/Versions and it states in the code that the error is in CurrentJDK. The file that was labeled CurrentJDK was not even a folder, it was a blank link with no program that could open it. I deleted this file and reinstalled and it installed the update and a new CurrentJDK folder without a hitch. Hope this helps someone out there with the same problem.