7 Replies Latest reply: Feb 4, 2013 4:56 PM by leroydouglas
SaintPyre Level 1 Level 1

My screen froze along with my mouse and i was forced to shut down the computer. After turning it off, it will not turn back on again. The light on the front of it (I think it has something do to with the Hard drive) will turn on for about 8 seconds then turn off with a loud click. I have tried the PRAM reset, the SMC reset, an dtried booting it up on safe mode and nothing seemed to work. The closest Apple Store/Genius Bar is 1.5 hours away from me and I don't have a back up of my data.


MacBook Pro 15'' (mid 2010)

500gb memory

everything else is stock

It has the OS of what was preinstalled at the time (I believe it was 10.6 Snow Leopard)




hopefully this is enough information to point me in the right direction.

MacBook Pro (15-inch Mid 2010), Mac OS X (10.6.8), the OS is an educated guess
Reply by rpqdcikp  on Feb 4, 2013 12:29 PM Helpful

Try holding Option during Sartup and seeing if you can boot to mac HD


If not you may need to reisntall hold C to boot to the installation disk



You will not lose any info or data just a fresh operation system


Otherwise what most likely happened was the HD failed and you would need to take it to an apple store


keep in mind they do have authorized apple service providers that work under the same platform as apple and may be closer to your location

Reply by sanjampet on Feb 4, 2013 12:35 PM Helpful

Sounds like a HDD, or a logic board, especially the noises Maybe they might be able to recover some of your data. Sounds like you might be taking a ride.  Sorry

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