3 Replies Latest reply: Feb 4, 2013 1:19 PM by mende1
poitr Level 1 Level 1

G'day there,

I'm trying to uninstall Mackeeper 2012, but need to make it clear I'm a real Mac amateur and not at all good on following the technical stuff.

I've been to this link      http://help.mackeeper.zeobit.com/Manual/GettingStarted/UninstallingMacKeeper.htm l     which is very clear, but after I drag the Mackeeper icon from Applications to the trash box, there is no window coming up asking me for my Mac user password and hence I can't get to the uninstall window. If I try to empty the trash box, a window pops up which tells me the trash box can't be emptied because Mackeeper is stioll in use. It seems to be running somewhere in the backgroiund where I can't see it.

Any help with simple steps (please) would be much appreciated.

Cheers,  Poitr


MacBook
Solved by mende1 on Feb 4, 2013 1:11 PM Solved

Welcome to the Apple Support Communities

 

Restart your computer and try to empty the Trash again, so it should be deleted. Also, if you see an option called "Reopen windows when logging back in" on  > Restart, untick it, so MacKeeper won't open after restarting the Mac.

 

MacKeeper is considered as malware so you mustn't install that application