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I want to cancel storage. It is useless. Please do not charge me $40. I wish I could figure out how to reach you to accomplish this. I keep trying and get no where.

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<Edited by Host>

iPad, iOS 6.1, Help,

Posted on Feb 4, 2013 1:24 PM

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3 replies

Feb 4, 2013 1:31 PM in response to Peggy212

This is user-to-user forum: you aren't talking to Apple here.


You can cancel an iCloud storage upgrade within 15 days of buying:


Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:


https://discussions.apple.com/thread/4198583?answerId=19323996022#19323996022


However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:


https://discussions.apple.com/thread/3395953?answerId=16968425022#16968425022


it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.


Poster 'CCrefund' has posted a method applicable to users in the UK: https://discussions.apple.com/thread/4731625?answerId=21002309022#21002309022


If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see


http://help.apple.com/icloud/#mmd602084a


and expand 'Downgrade your storage for the next plan year'.

I want to cancel storage. It is useless. Please do not charge me $40. I wish I could figure out how to reach you to accomplish this. I keep trying and get no where.

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