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the "connect to itunes" screen is displayed and will not change

The "connect to itunes" screen is displayed and does not change after an update.

iPod touch

Posted on Feb 4, 2013 2:00 PM

Reply
1 reply

Feb 4, 2013 2:06 PM in response to Alivia0903

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .


Next try placing in DFU mode and then restoring.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Then try restoring on another computer.

Last, make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

the "connect to itunes" screen is displayed and will not change

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