HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software
mcprosser4
Level 1 (0 points)

Q: how long does the apple tv update take

How long does it take to download the update for Apple tv?  It has already been 2 hours and it has not moved.

Apple TV

Posted on Feb 4, 2013 3:21 PM

Close
mcprosser4

Q: how long does the apple tv update take

  • All replies
  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Feb 4, 2013 3:47 PM in response to mcprosser4
    Level 10 (104,521 points)
    Apple TV
    Feb 4, 2013 3:47 PM in response to mcprosser4

    Welcome to the Apple Community.

     

    You can't do much else besides pull the plug. If it causes further problems you should be able to restore as below:

     

    Get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.

     

    On the other hand you may be able to simply start the update again. If however the update continues to fail, you should try the restore routine above.