10 Replies Latest reply: Feb 7, 2013 3:12 PM by BDAqua
Michael Griffith Level 1 Level 1 (15 points)

I forgot my administrator ID  How do I recover it?


iMac G5, Intel Duo Core, Mac OS X (10.6.8)
  • rkaufmann87 Level 9 Level 9 (50,755 points)

    Please carefully read and follow:

     

    http://support.apple.com/kb/HT1274

  • BDAqua Level 10 Level 10 (120,940 points)

    Hi Michael,

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

     

    2. When your computer finishes starting up from the disc, choose Utilities from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

     

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access the Menubar at top.

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Reset Password from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Reset Password.

  • noondaywitch Level 6 Level 6 (8,130 points)

    G5 or Intel? It can't be both.

     

    Must in fact be Intel as you're running 10.6.8.

     

    Insert your grey disc 1, or the Snow Leopard retail disc if you upgraded from the original OS.

    Restart and hold down the C key at the chime. Hold the key until the spinning gear icon appears.

    When the Mac finally boots from the disc, 'OK' the language screen, then wait a few seconds for the menu bar to load at the top of the screen - DO NOT click on 'continue'.

     

    In the menu bar you can select password reset; I think it's in the Utilities menu, but if not just try the others.

     

    When you've done with just quit the install er and reboot to the internal drive.

     

    Should be sorted.

  • noondaywitch Level 6 Level 6 (8,130 points)

    Another Hat Trick!

  • a brody Level 9 Level 9 (64,915 points)

    iMac G5s aren't Duo Cores.  So Unless you have two or more machines, you have something wrong with your profile.  But fix that once you figure out how to login.   See this article on how to reset your password: http://support.apple.com/kb/HT1274

  • Michael Griffith Level 1 Level 1 (15 points)

    I tried this several times.  Never got a language screen. Got Snow Leopard 10.8.6 installation screen..went to utilities..had two choices..went to restart..it wanted my admin pw!

    Tried several ways to restart..holding down C at different times (I never heard a s/u chime).

    Finally the system FROZE with OS disk..can't get system to reboot..tried the Command/Option/O/F emergency disk eject.  Didn't work.  Tried Safe Boot holding down shift key.  Just get gray screen with apple logo. Help!

  • Michael Griffith Level 1 Level 1 (15 points)

    I tried this several times.  Never got a language screen. Got Snow Leopard 10.8.6 installation screen..went to utilities..had two choices..went to restart..it wanted my admin pw!

    Tried several ways to restart..holding down C at different times (I never heard a s/u chime).

    Finally the system FROZE with OS disk..can't get system to reboot..tried the Command/Option/O/F emergency disk eject.  Didn't work.  Tried Safe Boot holding down shift key.  Just get gray screen with apple logo. Help!

  • Michael Griffith Level 1 Level 1 (15 points)

    I tried this several times.  Never got a language screen. Got Snow Leopard 10.8.6 installation screen..went to utilities..had two choices..went to restart..it wanted my admin pw!

    Tried several ways to restart..holding down C at different times (I never heard a s/u chime).

    Finally the system FROZE with OS disk..can't get system to reboot..tried the Command/Option/O/F emergency disk eject.  Didn't work.  Tried Safe Boot holding down shift key.  Just get gray screen with apple logo. Help!

  • Michael Griffith Level 1 Level 1 (15 points)

    Finally called Apple.  Said I probably had faulty S/U disk.  Took me through reset Command/Option/R/P; successfully ejected CD.

    Apple took me thru Single User startiup and language to reset Admin PW.

    Problem solved.

    Thanks for your help.

  • BDAqua Level 10 Level 10 (120,940 points)

    Yikes, sounds like serious HW problems, most likely the Hard Drive.