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It is taking too long to restore data to my new phone. All is restored except my photos/video. It has been stuck at downloading 33 out of 370 pictures for the last 4 hours. I am connected to wifi and I did update the software first. Thank you .

I had to purchase a new iPhone 4 32G to replace by cracked one. I backed my data up to iCloud, purchased the new phone, updated the software

and proceeded to restore from iCloud. All has been restored except my pictures/video. It has been stuck downloading 33 of 370 for about 4 hours.

I am connected to wifi and a power supply. I went to "storage and back-up" in settings, the message says the phone is currently being restored and will automatically back up when it is done. Why could it be taking so long?

Thank you for your help.

mrosenbloom

iPhone 4, iOS 6.1

Posted on Feb 4, 2013 2:40 PM

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It is taking too long to restore data to my new phone. All is restored except my photos/video. It has been stuck at downloading 33 out of 370 pictures for the last 4 hours. I am connected to wifi and I did update the software first. Thank you .

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