0 Replies Latest reply: Feb 4, 2013 2:40 PM by mrosenbloom
mrosenbloom Level 1 (0 points)

I had to purchase a new iPhone 4 32G to replace by cracked one. I backed my data up to iCloud, purchased the new phone, updated the software

and proceeded to restore from iCloud. All has been restored except my pictures/video. It has been stuck downloading 33 of 370 for about 4 hours.

I am connected to wifi and a power supply. I went to "storage and back-up" in settings, the message says the phone is currently being restored and will automatically back up when it is done. Why could it be taking so long?

Thank you for your help.

mrosenbloom


iPhone 4, iOS 6.1