HT1600: Apple TV (1st generation): How to update Apple TV software

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hailnorm
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Q: Since the latest up-date I can't see any movies.  I always returns to the main menu.  Is anyone else having this problem and how do I fix it?

Since the latest up-date I can't see any movies.  It always returns to the main menu.  Is anyone else having this problem and how do I fix it?  We have gone 3 days without the use of renting movies.

Apple TV, iOS 6.1

Posted on Feb 4, 2013 3:32 PM

by Winston Churchill,Solvedanswer
Winston Churchill Winston Churchill
Level 10 (104,526 points)
Apple TV
A:

Welcome to the Apple Community.

 

  1. First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
  2. If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings). You should also try restarting your router.
  3. If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

Posted on Feb 4, 2013 3:43 PM

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