4 Replies Latest reply: Feb 4, 2013 7:12 PM by lmieli
lmieli Level 1 Level 1

I upgrade from the iPhone 4 to the iPhone 5 but have been using my 4 as an iPod.  I went to sync my 4 with iTunes and completely forgot my password and am now locked out.  What do I need to do to get back in so I can sync it?

 

Thx


iPhone 4
Solved by carl wolf on Feb 4, 2013 7:08 PM Solved

Connect it to the computer with which you initially sync'd with iTunes, and restore.  If you respond with, "Oh dang, that computer don't work no more" - or something similar - we infer that uou have a stolen handset.  Now what?

Reply by AnaMusic on Feb 4, 2013 7:06 PM Helpful

Connect to iTunes on the computer you usually Sync with and “ Restore “...

 

http://support.apple.com/kb/HT1414

 

 

If necessary Place the Device into Recovery mode...

 

http://support.apple.com/kb/HT1808

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