3 Replies Latest reply: Oct 24, 2013 12:45 AM by wuscheck
vondafromoh Level 1 Level 1

What should I do as I rented two movies and was unable to watch them after they took forever to download?


home computer, Windows 7, cannot see movie rentals from itune
  • mac68 Level 1 Level 1

    This happened to me too. Usually the rental would be under videos. So, I went back to itunes on ipad and searched for the movie. Where it would say buy, it says watch. I haven't clicked it yet to make sure it works because of the 24 hour watch rule.

    I hope this works.

  • mlisevich Level 1 Level 1

    Same thing here. Updated iTunes Match and downloaded a movie to be rented. Not sure if the two are related. After the movie downloaded I could not find it anywhere. I found the video file on my computer, tried opening it with iTunes and nothing happened. I want to watch this movie now. Using iMac and latest iTunes 11.0.1.

  • wuscheck Level 1 Level 1

    I had the same problems.

     

    There are two solutions...

    a) Logout from iStore at Apple TV, Restart Apple TV, Login again

     

    If this way won't work:

    b) Restore to factory setting helps.