1 Reply Latest reply: Feb 4, 2013 10:34 PM by mende1
runner_pucci Level 1 Level 1



this is extremely fustrating but I just purchased a Mac Air 11 inch refurb which is running

Mac OS X Lion 10.7.5 and I can not find nor activate iMessage. I have searched for it in my apps and it simply is not there. Do I need to purcahse this or what if so why the heck wouldn't it be included with the computer I just bought a month ago!

MacBook Air, Mac OS X (10.7.5)
  • mende1 Level 10 Level 10

    Welcome to the Apple Support Communities


    You are using OS X Lion, and Messages (with iMessage) is included on OS X Mountain Lion.


    If you bought the computer recently, see if you can upgrade to OS X Mountain Lion for free > http://www.apple.com/osx/uptodate


    If you can't upgrade to Mountain Lion for free, open App Store and purchase OS X Mountain Lion. Make a backup of your files before upgrading