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iMessage problem.

My iMessage was working fine until yesterday, now it will only let me use emails to send imessage's and it says waiting for activation. My phone number is there but it's greyed out and not checked. I can't use it, i've tried a variety of different troubleshooting tips such as logging off my apple ID and then signing in again, restoring iPhone and setting as a new device, trying to active over LTE/3G. I've tried changing date and time settings to automatic and everything but it just won't work! All i want is for me to be able to use my phone number to do iMessages again, could someone please help me out?


iPhone 5

iOS 6.1

iPhone 5, iOS 6.1

Posted on Feb 5, 2013 2:12 AM

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19 replies

Feb 5, 2013 6:11 AM in response to YoungMru

I've been having the same problem, so annoying. I had to enter my email which I don't want to use on my iPhone. Also now I am getting messages on my iPhone and iPad together. I don't want this, wish I never updated.

We should be able to choose phone or email. APPLE PLEASE FIX. ASAP

I liked the way I was using it before. Email on my iPad, phone number on my iPhone. Makes sense actually.

I don't want them to mirror each other. My messages are private and not for everyone to read that uses my iPad!!

Feb 5, 2013 7:59 AM in response to YoungMru

Also not sure if you get the same but if I toggle iMessage off then on a few times I get a pop up saying 'An error occurred during activation. Try again.' Then selecting ok just allows me to use my email but my phone number is not showing. I'm pretty sure the error during activation is related to my phone number and not my Apple ID which is working fine...

Feb 5, 2013 8:14 AM in response to YoungMru

Go to Settings -> Messages -> Send & Recieve. Tap your Apple ID and select Sign-Out. Then go back to your home screen. RESTART the device, and go back to the Messages settings and sign back in.


If it doesn't work, you may need to sign out of all devices using iMessage (iPads, iPhones, Macs, etc) before it will work again. Some people only had to sign out of one. I had to sign out of everything before restarting the iPhone.

iMessage problem.

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